Sometimes they withdraw money from your… Sometimes they withdraw money from your account without your knowledge under the pretext that someone bought a photo with a stolen card. If we assume it is true, why am I not notified of this?

Shutterstock wins worst customer service award This company does not deserve any stars at all. Different reps give conflicting information, cannot get a supervisor, when asked they simply get aggressive and stop responding. If there were an option for negative stars shutterstock wins the award for the worst customer service. Stay away from this company.

super shady company super shady company. they know what they're doing. in the age of online subscriptions and free trials, you probably expect this site to be like any other service that gives free trials and charges monthly, but boy are you wrong. if you really need a picture, just buy it for $11 each (2 images for $22) but BE CAREFUL and go into your billing and payment methods and toggle off the "auto refill" that they've sneakily opted you in on when you buy your first image pack. The next time you click that red button, you won't be taken to a checkout page, verification page, or anything you'd expect from another website or even the last time you clicked this same button on this exact website. There is no "add to cart" on shutterstock. They don't even give you the upsale option to choose the $27 3 image pack like the last time you purchased the image pack because they want nothing between that button and them getting your money. Money will be automatically deducted from your card and they are non-refundable.

Fraudulent company Fraudulent company. I turned off the auto-renew repeatedly on my account and they turned it back on. Charged me for three months before I realised what was happening. Contacted customer service who accuse you of lying.

Exact same experience as a lot of… Exact same experience as a lot of people - auto renew contract, cancellation fee... horrible. Pictures are fine but...