Shutterstock

350 5th Ave 21st Floor, 10118, New York, United States
image
1.15
Based on 20 Reviews

5

0.00%

4

0.00%

3

5.00%

2

5.00%

1

90.00%
About Shutterstock

Search and select from millions of high resolution royalty free images, stock photos, vector art, and stock photography.

Tags
Contact Info

You need to Login first to submit your review.

image
Karen - Mpls
GB

Exact same experience as a lot of… Exact same experience as a lot of people - auto renew contract, cancellation fee... horrible. Pictures are fine but...

image
Cassian
GB

The worst example of customer lock in… The worst example of customer lock in I've experienced for a long time. The cancellation process is designed to be confusing and often results in the continuation of a 'plan' you didn't want in the first place. Just give me my damn photos and leave me alone. Can't wait for AI to make this business completely irrelevant

image
linda
GB

super shady company super shady company. they know what they're doing. in the age of online subscriptions and free trials, you probably expect this site to be like any other service that gives free trials and charges monthly, but boy are you wrong. if you really need a picture, just buy it for $11 each (2 images for $22) but BE CAREFUL and go into your billing and payment methods and toggle off the "auto refill" that they've sneakily opted you in on when you buy your first image pack. The next time you click that red button, you won't be taken to a checkout page, verification page, or anything you'd expect from another website or even the last time you clicked this same button on this exact website. There is no "add to cart" on shutterstock. They don't even give you the upsale option to choose the $27 3 image pack like the last time you purchased the image pack because they want nothing between that button and them getting your money. Money will be automatically deducted from your card and they are non-refundable.

image
Corey G
GB

Same problem everyone else has been having, its a scam! Ordered 10 images and was placed on a $125/mo recurring subscription. Im disputing the charges and filing complaints with CFPB, FTC and State Attorney General. You should do the same.

image
Maroussa Mercouri
GR

It is a scam It is a scam, do not give them your credit card. When you make a free trial account they start charging every month you without notification even if you do not download images. Very disappointing experience, I paid for 5 months without realising it and I had to pay a cancellation fee as well. Stay away!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow