Corey G
GBSame problem everyone else has been having, its a scam! Ordered 10 images and was placed on a $125/mo recurring subscription. Im disputing the charges and filing complaints with CFPB, FTC and State Attorney General. You should do the same.
CharbelR
AEI wish I could put a zero star I wish I could put a zero star. Shutterstock deducted money from my PayPal account despite the fact that my PayPal wasn't saved as a payment method. They were able to make the deduction because I used it previously for a payment.
Kelowna Consumer UK
GBFraudulent company Fraudulent company. I turned off the auto-renew repeatedly on my account and they turned it back on. Charged me for three months before I realised what was happening. Contacted customer service who accuse you of lying.
Ernhaka 888
VNwasted purchase i bought a package of 5 photos because i needed one image, and didnt take any image for the rest of the year, forgot about them actually. Today i just checked, the year has passed, i didnt receive any email from Shuttestock to notify me i had these 4 images left. I didnt receive any emails from shutterstock since the confirmation of my purchase. So my plan has been closed (after 1 year) and i cant get the other images. That's a despicable way to make money.
Tony Woods
GBBeware their "auto renew" feature which is enabled as standard I made a one-off purchase of 25 credits which I used within an hour. Checked my bank account today and I thought they had charged me twice. As it turned out, they have a totally unfair auto-enabled "renew" feature which basically charges you again and adds 25 more credits to your account when you have used the last of the previous set. I went on the website and contacted their chat feature. They have told me that I will receive a refund within 48 hours... I will believe that when I see it. Why do this? There are subscription options available. all the have done is annoy a potential long-term customer. No morals.