The worst example of customer lock in… The worst example of customer lock in I've experienced for a long time. The cancellation process is designed to be confusing and often results in the continuation of a 'plan' you didn't want in the first place. Just give me my damn photos and leave me alone. Can't wait for AI to make this business completely irrelevant

Exact same experience as a lot of… Exact same experience as a lot of people - auto renew contract, cancellation fee... horrible. Pictures are fine but...

Good company gone Bad - AVOID Scam company. we used for many years to buy 10 photos when needed. They moved to an annual subscription model cleverly disguised as a Monthly model. We reactived a subscription , discovered 3 months later teh scam and then 'negotiated' £24 to be let out of their little scam in addition to 3 months @£22. £90 for 10 photos that cost about £1-2 each on otehr sites Good company gone bad.

Yep Same as all the others Yep, same as everyone else. Auto renew which I didn't click. They also charged an old credit card and somehow got the money. Said they would refund and nothing. Don't worry too much, AI is going to absolutely destroy them.

Terrible company and products Terrible company and products, charging for subscription I never agreed to