Shutterstock

350 5th Ave 21st Floor, 10118, New York, United States
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1.15
Based on 20 Reviews

5

0.00%

4

0.00%

3

5.00%

2

5.00%

1

90.00%
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Maroussa Mercouri
GR

It is a scam It is a scam, do not give them your credit card. When you make a free trial account they start charging every month you without notification even if you do not download images. Very disappointing experience, I paid for 5 months without realising it and I had to pay a cancellation fee as well. Stay away!

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Tony Woods
GB

Beware their "auto renew" feature which is enabled as standard I made a one-off purchase of 25 credits which I used within an hour. Checked my bank account today and I thought they had charged me twice. As it turned out, they have a totally unfair auto-enabled "renew" feature which basically charges you again and adds 25 more credits to your account when you have used the last of the previous set. I went on the website and contacted their chat feature. They have told me that I will receive a refund within 48 hours... I will believe that when I see it. Why do this? There are subscription options available. all the have done is annoy a potential long-term customer. No morals.

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Mardi Rhoden
AU

Hefty cancellation fee If you need to cancel because you can't afford it - too bad. They'll charge you a hefty cancellation fee anyway. It's wild that a cancellation fee even exists when it costs them nothing to remove the service.

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bilel ammari
TN

Sometimes they withdraw money from your… Sometimes they withdraw money from your account without your knowledge under the pretext that someone bought a photo with a stolen card. If we assume it is true, why am I not notified of this?

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Anthony Devine
AU

Yep Same as all the others Yep, same as everyone else. Auto renew which I didn't click. They also charged an old credit card and somehow got the money. Said they would refund and nothing. Don't worry too much, AI is going to absolutely destroy them.

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