They keep taking your money after you have cancelled, and they won't stop. It is stealing. Nice pictures are indeed available. But to cancel my subscription eventually, I had to search long to figure out how. Here is how: You take personal contact to them with an email, and then they send you back a link, when (or if) they write you back. Then you get to pay a cancellation fee. And then they keep taking more of your money every month afterwards anyway. It is illegal, and I am currently considering lawsuit. But to everyone else out there, please don't be trapped like some of us have. They are here to take the money and service regarding anything is almost non-existing, and they keep taking your money after cancellation.

Don't waste your money. I wanted to download an image as a vector graphic and bought a subscription to pay every month 15€, and wanted to cancel it afterward, as it was cheaper than paying 30€ for a single download. After making the purchase, I couldn't download the image as SVG, only as a raster image. Proceeding to cancel my subscription, I saw that there was a cancellation fee of another 45€ since even though I am paying monthly, it was apparently a yearly plan. In total 60€ completely wasted.

Beware their "auto renew" feature which is enabled as standard I made a one-off purchase of 25 credits which I used within an hour. Checked my bank account today and I thought they had charged me twice. As it turned out, they have a totally unfair auto-enabled "renew" feature which basically charges you again and adds 25 more credits to your account when you have used the last of the previous set. I went on the website and contacted their chat feature. They have told me that I will receive a refund within 48 hours... I will believe that when I see it. Why do this? There are subscription options available. all the have done is annoy a potential long-term customer. No morals.

Good company gone Bad - AVOID Scam company. we used for many years to buy 10 photos when needed. They moved to an annual subscription model cleverly disguised as a Monthly model. We reactived a subscription , discovered 3 months later teh scam and then 'negotiated' £24 to be let out of their little scam in addition to 3 months @£22. £90 for 10 photos that cost about £1-2 each on otehr sites Good company gone bad.

The worst example of customer lock in… The worst example of customer lock in I've experienced for a long time. The cancellation process is designed to be confusing and often results in the continuation of a 'plan' you didn't want in the first place. Just give me my damn photos and leave me alone. Can't wait for AI to make this business completely irrelevant