Hefty cancellation fee If you need to cancel because you can't afford it - too bad. They'll charge you a hefty cancellation fee anyway. It's wild that a cancellation fee even exists when it costs them nothing to remove the service.

Terrible company and products Terrible company and products, charging for subscription I never agreed to

Shutterstock wins worst customer service award This company does not deserve any stars at all. Different reps give conflicting information, cannot get a supervisor, when asked they simply get aggressive and stop responding. If there were an option for negative stars shutterstock wins the award for the worst customer service. Stay away from this company.

I wish I could put a zero star I wish I could put a zero star. Shutterstock deducted money from my PayPal account despite the fact that my PayPal wasn't saved as a payment method. They were able to make the deduction because I used it previously for a payment.

Same problem everyone else has been having, its a scam! Ordered 10 images and was placed on a $125/mo recurring subscription. Im disputing the charges and filing complaints with CFPB, FTC and State Attorney General. You should do the same.