wasted purchase i bought a package of 5 photos because i needed one image, and didnt take any image for the rest of the year, forgot about them actually. Today i just checked, the year has passed, i didnt receive any email from Shuttestock to notify me i had these 4 images left. I didnt receive any emails from shutterstock since the confirmation of my purchase. So my plan has been closed (after 1 year) and i cant get the other images. That's a despicable way to make money.

Fraudulent company Fraudulent company. I turned off the auto-renew repeatedly on my account and they turned it back on. Charged me for three months before I realised what was happening. Contacted customer service who accuse you of lying.

Beware their "auto renew" feature which is enabled as standard I made a one-off purchase of 25 credits which I used within an hour. Checked my bank account today and I thought they had charged me twice. As it turned out, they have a totally unfair auto-enabled "renew" feature which basically charges you again and adds 25 more credits to your account when you have used the last of the previous set. I went on the website and contacted their chat feature. They have told me that I will receive a refund within 48 hours... I will believe that when I see it. Why do this? There are subscription options available. all the have done is annoy a potential long-term customer. No morals.

Same problem everyone else has been having, its a scam! Ordered 10 images and was placed on a $125/mo recurring subscription. Im disputing the charges and filing complaints with CFPB, FTC and State Attorney General. You should do the same.

Sometimes they withdraw money from your… Sometimes they withdraw money from your account without your knowledge under the pretext that someone bought a photo with a stolen card. If we assume it is true, why am I not notified of this?