Terrible company and products Terrible company and products, charging for subscription I never agreed to

Beware their "auto renew" feature which is enabled as standard I made a one-off purchase of 25 credits which I used within an hour. Checked my bank account today and I thought they had charged me twice. As it turned out, they have a totally unfair auto-enabled "renew" feature which basically charges you again and adds 25 more credits to your account when you have used the last of the previous set. I went on the website and contacted their chat feature. They have told me that I will receive a refund within 48 hours... I will believe that when I see it. Why do this? There are subscription options available. all the have done is annoy a potential long-term customer. No morals.

Sometimes they withdraw money from your… Sometimes they withdraw money from your account without your knowledge under the pretext that someone bought a photo with a stolen card. If we assume it is true, why am I not notified of this?

Hefty cancellation fee If you need to cancel because you can't afford it - too bad. They'll charge you a hefty cancellation fee anyway. It's wild that a cancellation fee even exists when it costs them nothing to remove the service.

Good company gone Bad - AVOID Scam company. we used for many years to buy 10 photos when needed. They moved to an annual subscription model cleverly disguised as a Monthly model. We reactived a subscription , discovered 3 months later teh scam and then 'negotiated' £24 to be let out of their little scam in addition to 3 months @£22. £90 for 10 photos that cost about £1-2 each on otehr sites Good company gone bad.