Same problem everyone else has been having, its a scam! Ordered 10 images and was placed on a $125/mo recurring subscription. Im disputing the charges and filing complaints with CFPB, FTC and State Attorney General. You should do the same.

Exact same experience as a lot of… Exact same experience as a lot of people - auto renew contract, cancellation fee... horrible. Pictures are fine but...

Good company gone Bad - AVOID Scam company. we used for many years to buy 10 photos when needed. They moved to an annual subscription model cleverly disguised as a Monthly model. We reactived a subscription , discovered 3 months later teh scam and then 'negotiated' £24 to be let out of their little scam in addition to 3 months @£22. £90 for 10 photos that cost about £1-2 each on otehr sites Good company gone bad.

Be careful of the hidden fees. Update: After missing the end of the free trial, I started to be charged - my own fault. However I discovered that when you then try to cancel the service a hefty cancellation fee is charged. I did contact customer service fairly robustly and initially was fobbed off. However a follow up email was dealt with well, and I was refunded not just for the cancellation fee, but for the monthly charge I had incurred. So a star off for the cancellation fee, and one for the initial poor response from the company, but do contact them if you have not used the service and ended up paying.

wasted purchase i bought a package of 5 photos because i needed one image, and didnt take any image for the rest of the year, forgot about them actually. Today i just checked, the year has passed, i didnt receive any email from Shuttestock to notify me i had these 4 images left. I didnt receive any emails from shutterstock since the confirmation of my purchase. So my plan has been closed (after 1 year) and i cant get the other images. That's a despicable way to make money.