Anthony Devine
AUYep Same as all the others Yep, same as everyone else. Auto renew which I didn't click. They also charged an old credit card and somehow got the money. Said they would refund and nothing. Don't worry too much, AI is going to absolutely destroy them.
Ivo Hashamov
DEDon't waste your money. I wanted to download an image as a vector graphic and bought a subscription to pay every month 15€, and wanted to cancel it afterward, as it was cheaper than paying 30€ for a single download. After making the purchase, I couldn't download the image as SVG, only as a raster image. Proceeding to cancel my subscription, I saw that there was a cancellation fee of another 45€ since even though I am paying monthly, it was apparently a yearly plan. In total 60€ completely wasted.
Emira Mahmutovic
AETerrible company and products Terrible company and products, charging for subscription I never agreed to
Maroussa Mercouri
GRIt is a scam It is a scam, do not give them your credit card. When you make a free trial account they start charging every month you without notification even if you do not download images. Very disappointing experience, I paid for 5 months without realising it and I had to pay a cancellation fee as well. Stay away!
Cassian
GBThe worst example of customer lock in… The worst example of customer lock in I've experienced for a long time. The cancellation process is designed to be confusing and often results in the continuation of a 'plan' you didn't want in the first place. Just give me my damn photos and leave me alone. Can't wait for AI to make this business completely irrelevant