Shutterstock

350 5th Ave 21st Floor, 10118, New York, United States
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1.15
Based on 20 Reviews

5

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4

0.00%

3

5.00%

2

5.00%

1

90.00%
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Corey G
GB

Same problem everyone else has been having, its a scam! Ordered 10 images and was placed on a $125/mo recurring subscription. Im disputing the charges and filing complaints with CFPB, FTC and State Attorney General. You should do the same.

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Sailing the Med
GB

Good company gone Bad - AVOID Scam company. we used for many years to buy 10 photos when needed. They moved to an annual subscription model cleverly disguised as a Monthly model. We reactived a subscription , discovered 3 months later teh scam and then 'negotiated' £24 to be let out of their little scam in addition to 3 months @£22. £90 for 10 photos that cost about £1-2 each on otehr sites Good company gone bad.

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Tony Woods
GB

Beware their "auto renew" feature which is enabled as standard I made a one-off purchase of 25 credits which I used within an hour. Checked my bank account today and I thought they had charged me twice. As it turned out, they have a totally unfair auto-enabled "renew" feature which basically charges you again and adds 25 more credits to your account when you have used the last of the previous set. I went on the website and contacted their chat feature. They have told me that I will receive a refund within 48 hours... I will believe that when I see it. Why do this? There are subscription options available. all the have done is annoy a potential long-term customer. No morals.

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Cassian
GB

The worst example of customer lock in… The worst example of customer lock in I've experienced for a long time. The cancellation process is designed to be confusing and often results in the continuation of a 'plan' you didn't want in the first place. Just give me my damn photos and leave me alone. Can't wait for AI to make this business completely irrelevant

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Karen - Mpls
GB

Exact same experience as a lot of… Exact same experience as a lot of people - auto renew contract, cancellation fee... horrible. Pictures are fine but...

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