bilel ammari
TNSometimes they withdraw money from your… Sometimes they withdraw money from your account without your knowledge under the pretext that someone bought a photo with a stolen card. If we assume it is true, why am I not notified of this?
Karen - Mpls
GBExact same experience as a lot of… Exact same experience as a lot of people - auto renew contract, cancellation fee... horrible. Pictures are fine but...
Kelowna Consumer UK
GBFraudulent company Fraudulent company. I turned off the auto-renew repeatedly on my account and they turned it back on. Charged me for three months before I realised what was happening. Contacted customer service who accuse you of lying.
Cassian
GBThe worst example of customer lock in… The worst example of customer lock in I've experienced for a long time. The cancellation process is designed to be confusing and often results in the continuation of a 'plan' you didn't want in the first place. Just give me my damn photos and leave me alone. Can't wait for AI to make this business completely irrelevant
Anthony Devine
AUYep Same as all the others Yep, same as everyone else. Auto renew which I didn't click. They also charged an old credit card and somehow got the money. Said they would refund and nothing. Don't worry too much, AI is going to absolutely destroy them.