Tony Woods
GBBeware their "auto renew" feature which is enabled as standard I made a one-off purchase of 25 credits which I used within an hour. Checked my bank account today and I thought they had charged me twice. As it turned out, they have a totally unfair auto-enabled "renew" feature which basically charges you again and adds 25 more credits to your account when you have used the last of the previous set. I went on the website and contacted their chat feature. They have told me that I will receive a refund within 48 hours... I will believe that when I see it. Why do this? There are subscription options available. all the have done is annoy a potential long-term customer. No morals.
Emira Mahmutovic
AETerrible company and products Terrible company and products, charging for subscription I never agreed to
Philip Gjedde
NOThey keep taking your money after you have cancelled, and they won't stop. It is stealing. Nice pictures are indeed available. But to cancel my subscription eventually, I had to search long to figure out how. Here is how: You take personal contact to them with an email, and then they send you back a link, when (or if) they write you back. Then you get to pay a cancellation fee. And then they keep taking more of your money every month afterwards anyway. It is illegal, and I am currently considering lawsuit. But to everyone else out there, please don't be trapped like some of us have. They are here to take the money and service regarding anything is almost non-existing, and they keep taking your money after cancellation.
Maroussa Mercouri
GRIt is a scam It is a scam, do not give them your credit card. When you make a free trial account they start charging every month you without notification even if you do not download images. Very disappointing experience, I paid for 5 months without realising it and I had to pay a cancellation fee as well. Stay away!
Cassian
GBThe worst example of customer lock in… The worst example of customer lock in I've experienced for a long time. The cancellation process is designed to be confusing and often results in the continuation of a 'plan' you didn't want in the first place. Just give me my damn photos and leave me alone. Can't wait for AI to make this business completely irrelevant