2 years customer and very happy with the service I am their customer for 2 years hosting web sites for my and my wife and all I can say is that we are very happy with Networkpanda and their uptime and support. Uptime Robot and Pingdom both report an uptime between 99.99 and 100% each month and 3 times I contacted their support for minor requests they replied in only 5 minutes. Also the servers are fast and my Wordpress sites load in fractions of a second.

ZERO stars ZERO stars. I've had about 10-15 tickets in the last five years with them. Most dealing with me needing to whitelist IPs so my site works again, even though IPs on my end didn't change. Now, since July 17th, my site remained down as ny6.networkpanda.com still isn't resolving. Since I've now gotten fiber to my home and my site is non-complex, I've just reverted to hosting my site myself with a PC using an SSD hard drive and I have no issues. Hey Network Panda... how about refunding the 1 1/2 years I have left!? I'd ask via a trouble ticket, but that still seems broken on your site and I've no other way to communicate. Thanks.

Really good support and features Amazing support, Amazing features. I'm surprised.

My website and mail is down since July 17th 2019 My website and mail is down since July 17, 2019. I cannot reach the cPanel site and cannot create support tickets on my account anymore. I tried to send a support request via the standard contact form at thier website. No response yet. I called the number mentioned on the contact page of NetworkPanda but they are not reachable. What happened? My site was running on the server fra4.networkpanda.com

Outstanding service I have been using lots of web hosts over the past years and I have found NetworkPanda to be one of the top thanks to their fast servers quick support and fully featured client area and cPanel. So far opened only 4 tickets in 2 years. Ticket #1: Asked them to migrate my cPanel account from old host. Done in 45 minutes. DNS propagation completed fast. Ticket #2: Asked them to change the PHP version of my account because I had some issues with an old PHP script. Done in 6 minutes my script started working perfectly. They kindly informed me that the PHP version can also be changed from cPanel for my convenience. Ticket #3: I somehow managed to delete a lot of files because I was trying to do some cleanup on my old host but by mistake I had connected with FTP to my new Networkpanda hosting I didn't notice this. So I deleted recently updated files on my Networkpanda account. They restored the files for me from their own backups in 10 minutes. Awesome. Ticket #4: Asked them how to set up remote MySQL connections because I needed to manage and backup my databases from my local computer. They promptly helped and remote MySQL was working after a few minutes. While handling these 4 tickets they were so patient and polite with me. Now I am 2 years there and my account and sites have been working perfectly.