QUACH VU
GBTerrible Supports It has been a month, they didn't reply my support tickets. As i check ed on siteuptime.com: All of their servers are being failed . I am not sure what is going on with them. All of my sites are broken down at the moment and i have no point of contact.
Darryl Theriault
DEOutstanding service I have been using lots of web hosts over the past years and I have found NetworkPanda to be one of the top thanks to their fast servers quick support and fully featured client area and cPanel. So far opened only 4 tickets in 2 years. Ticket #1: Asked them to migrate my cPanel account from old host. Done in 45 minutes. DNS propagation completed fast. Ticket #2: Asked them to change the PHP version of my account because I had some issues with an old PHP script. Done in 6 minutes my script started working perfectly. They kindly informed me that the PHP version can also be changed from cPanel for my convenience. Ticket #3: I somehow managed to delete a lot of files because I was trying to do some cleanup on my old host but by mistake I had connected with FTP to my new Networkpanda hosting I didn't notice this. So I deleted recently updated files on my Networkpanda account. They restored the files for me from their own backups in 10 minutes. Awesome. Ticket #4: Asked them how to set up remote MySQL connections because I needed to manage and backup my databases from my local computer. They promptly helped and remote MySQL was working after a few minutes. While handling these 4 tickets they were so patient and polite with me. Now I am 2 years there and my account and sites have been working perfectly.
nila
ITSame here Same here. All servers look down. No ticket response in 10 days. I think they are gone for good.
SesameTV21
GBAll my sites have been down for weeks I noticed one of my websites was down a few weeks back. Checked other website I host on NP...none were working. Tried to contact support but ticket system was down. Three weeks on and none of my sites are back, my cPanel still doesn't work and Network Panda support still down. Should be called Network Monkey... pay peanuts, get monkeys! AVOID! Network Panda review