The MWS connection didn't sync provided authorization to their software and amazon showed process finished successfully. on their dashboard it showed they don't have MWS authorization. when contacted support nobody responded.

Your API won't connect to the new… Your API won't connect to the new Amazon Shipments and your customer support team doesnt respond.

The Data synchronization from Amazon… The Data synchronization from Amazon was not working (waited for more than a day), and although I received a reply relatively quickly on my email from the support ( to send SKU list in a csv or xls to the support team in order to load SKU list ), I could not come back to the team within the 3 days trial period. So I could not try the application as I could not see any SKUs there, and I haven't received any feedback/offer to prolong the trial because of these technical problems.

I need help with Creating a shipment &… I need help with Creating a shipment & there's no Customer Service to help me out. I reached out to support at shipmentmakerpro.com 3 Times & no response. I'm attempting to use Shipmentmakerpro as a trial but i can't imagine paying if there's no Customer Service to help me. Is there a Phone Number? Michael

Theyve gone downhill, 0 customer support, empty promises their system has been down for 2 months. their last update was a month ago stating they would be up and running again in a week or so. 0 reply from customer service regarding any update on the situation. Meanwhile we're still being charged each month for a service that is not up and running. I've since switched to Nemoship after being fed up with their customer service.