Brian
GBNever got software to work Never got software to work. Billed after trial even though not working. Support never answered.
Customer
GBThe tool does not work at all The tool does not work at all. Their API connection is broken and although they are aware of this, they still let users sign up to their tool.
Abby Klein
GBOverall, I would recommend it 100%. But This company gives the option to combine the shipments into 1. Which is great by itself, After many years of shipping to Amazon, discovering this for full truckload and even half truck it's amazing. It reduces the price by half most of the time if not more. I haven't used it this much yet, but from the beginning it's great. The downside is that it doesn't have the ability to continue with the configuration to the later steps which causes the units to come through as individually packed regardless of the earlier choice. You can still make the shipment this way, but we need to download the Excel and copy the configuration sometimes into a few thousand cells. But since it's the same info it's not so hard. But I guess with Amazon you don't really have much of free actions anyway, and having this option overcomes the challenge of creating the shipment. Overall, I would recommend it 100%.
STR
CATheyve gone downhill, 0 customer support, empty promises their system has been down for 2 months. their last update was a month ago stating they would be up and running again in a week or so. 0 reply from customer service regarding any update on the situation. Meanwhile we're still being charged each month for a service that is not up and running. I've since switched to Nemoship after being fed up with their customer service.
Alex
ILThe MWS connection didn't sync provided authorization to their software and amazon showed process finished successfully. on their dashboard it showed they don't have MWS authorization. when contacted support nobody responded.