Helpful We honestly don't turn our alarm on very much, but when we do, it is easy to use and we have had no issues.

This company will sell you equipment… This company will sell you equipment that you don’t need. They were hired to install fire monitoring equipment I never did. However, they charged my card almost $3000 and already billed me for a monitoring system that I don’t have. They lied to my homeowners insurance and almost cost me my policy. This company is fraudulent, and I’m not sure how a place like this stays in business. I’m looking forward to filing a law suit for my refund and being as much public knowledge of their dirty practices.

Our in…Safety Our installer Dan was extremely capable and very patient with all our questions. We really felt like we understood how to best use our system by the time he left.

Good people but Follow up could be improved Office or inside personnel were very engaged. The outside technician was also engaged. However, it has been difficult getting them to establish and complete the follow up work. Just an area of opportunity, I would still recommend them to friends and family.

Highly recommended The people we have dealt with have been extremely helpful and friendly. Customer service has been patient and kind as we learned the system, asked tons of questions and initiated standards to insure easy, yet safe, access to our building for guests, staff and volunteers. Service has been consistent in following up on issues and doing whatever they can to address them and helping us to understand the significance of issues. They know what they're doing and are good at doing it!