I employed sentry security to install… I employed sentry security to install surveillance cameras at my home and business. The installation was fast and efficient. However I was sold the cameras would have 180 degree views but they are only 120 degrees. I was sold that I would be shown how to use the system but I wasn’t. One year later I still haven’t been show how to use the system. I call to get instruction in how to fix my sound. The person at sentry told me they would call me Monday at 10 am. I wasn’t and two weeks later still haven’t received a phone call. There is no service after the sale. I tried to write a review on their website but it wouldn’t let me submit (as a paying customer). I still don’t know how to operate the system and haven’t been called or checked on to see if my system is running properly. I was scheduled to receive two more cameras but declined because of dissatisfaction and no customer service.

Our in…Safety Our installer Dan was extremely capable and very patient with all our questions. We really felt like we understood how to best use our system by the time he left.

Highly Recommended They have contacted me immediately when issues happened - No hesitation. Always available by phone and are there to help.

Highly recommended The people we have dealt with have been extremely helpful and friendly. Customer service has been patient and kind as we learned the system, asked tons of questions and initiated standards to insure easy, yet safe, access to our building for guests, staff and volunteers. Service has been consistent in following up on issues and doing whatever they can to address them and helping us to understand the significance of issues. They know what they're doing and are good at doing it!

Sentry Security Service Awesome service, from quoting the service request , scheduling the service and to the final installation/repairs we had done. Very knowledgeable/professional people thru out the Company.