Lake Forest Residence
GBSentry Security Sentry is a full service alarm provider. I have had no issues with installation or service for the past two years.
Klang Residence
GBAlarm response call problem We have had no issues until the other day when my wife tried to set the system and screwed it up prompting the alarm and a call to me at a remote location. The person who called kept asking for the password on the account to shut the system down and prevent a police response. I had no idea what the account password was and could not prevent the police response. I then got a call from my wife, who was panicking. She does not usually set our alarm to leave the house and screwed it up. She had tried to call the company and the number was not covered at the time. I immediately told her how to reset the keypad to turn off the alarm. I called back the alarm system number that had called me and found out that the password was actually the "keypad" pass code, which of course I knew. If this was explained at the time of the first call, the whole problem could have been averted.
Terry
GBOur in…Safety Our installer Dan was extremely capable and very patient with all our questions. We really felt like we understood how to best use our system by the time he left.
Whiteco Industries
GBGot us up and running on the new system with no issues. Technician was able to tie into our existing wiring and get us up and running within two visits.
HTL
GBgood The in house service was very good, but my experience with questions regarding additional services never went to anywhere.