Jason
GBSlow to process Slow to process, lags and asks for repetitive verifications. Does not communicate effectively with other banks and requires customer service for most fixes, and even when the cash is removed from your account days after they still keep a hold. Just not ready for primtime.
Sam T
GBVery unprofessional for a company who… Very unprofessional for a company who has less than 50 employees. I can tell this company has no culture, morals, or values. “John Carter” if that’s even your name should be let go immediately. A customer service manager who sat on the phone and had a screaming match with me for 10+ minutes hurling very insulting slurs ! This company is going no where FAST !
PC M
GBDo not entrust Hypur with your bank account!!!! I signed up for this on the recommendation of Cannabist thinking it would be convenient. It did not work after multiple tries, clearing the cache, trying different browsers and calling customer service who were unavailable during their own posted business hours I decided I didn't want them having my information but according to their website you have to contact them to delete your account--the customer does not have the option to do this on their own. Guess what? Again, they do not answer their phone. So I leave emails. No answer there. DO NOT use this company. At the end of the day, it's no big deal to use cash or your debit card. Why risk giving your information to a company that is either incompetent of simply shady as f.
Jason
GBInconsistencies with withdrawal from… Inconsistencies with withdrawal from bank account. Sometimes it’s a day or two and sometimes it takes a week.
Samantha
GBOverall a great resource Overall this has been a great resource to avoid ATM fees from withdrawing cash when I don't have the cash on me. As a dispensary agent, there have been times where the transaction has lagged considerably, causing temporary confusion and worry that the patient would be double charged, though these issues were eventually resolved due to Hypur's review of transactions to ensure 1 charge per 1 invoice. As a patient, there have been times where the waiting time between charge and money actually pulled from account has been inconvenient for me upon reviewing my finances. Overall, satisfied with app.