Vasiliy Krizhanovskiy
GBThey lie a lot.They promise to returne… They lie a lot.They promise to returne the money for the lumper,but they dont't return They ewe me $170 and $311 for two trips.They lie that me didn't send receipts.I sent them several times.If you call and say that the claime is against Chptank they saythat they are Hub Group,if you say that to Hub Group they say that they are Choptank.
Rachel
GBWorst Customer Service Ever Most of the drivers they hire are inexperienced. They lie about their elog times, and the drivers give attitude when they have to wait longer than expected. Which is sometimes understandable, but if we paid for the whole truck, and you are getting paid to literally sit and do nothing for 3 hours, I don't want to hear any sass. The customer service is terrible. They said we had to pay extra for the driver waiting, which is fine, but they again lied about the time he arrived and departed, trying to charge us extra thinking we wouldn't notice. It takes weeks to get an answer/quote sometimes. Once I contacted them for a quote and didn't get a response for a MONTH. Unacceptable. This company is awful. Use Old Dominion for your freight needs.
TODD ZAHN
GBChoptank review Jacque Brohawn is my customer service rep and does a wonderful job of taking care of all of my transportation needs. Always there when I need her and willing to go that extra mile to get the job done.
Peterbilt Left-lane
GBDon't deal with these clowns stay… Don't deal with these clowns stay away!!!! They don't keep there word and make u wait for hours for a response if u get one!!!!!! Trash like TQL
Grayson Barry
GBTerrible Company Terrible Company.