Shittest brokerage company ever Shittest brokerage company ever. They cancel your loads when you wait at the shippers for more than 4 hrs and do not even pay TONU. Never ever get lods from them especially Crystal Shuyler. She is the worst broker I have ever experienced. I do not k ow how this company is working with suck kind of unprofessional brokers.

Empty Promises and No Support We used Choptank after their hounded our company for months. As broker, we expect them to support us as their customer on claims. We had a load that had clearly had transit damage and been restacked. We experienced over $8,000+ in damages which carrier refused to pay. They have done NOTHING to help resolve the issue. Now they are not responding to emails or calls for assistance. I would not use them!!!

I have been working mostly with Christina Stump I have been working mostly with Christina Stump and I must say she is the best go to customer service person I have had the pleasure to work with in a long time. Christina is very knowledgeable and extremely helpful in getting the documents to me so I can pay Choptank as I work in the Salinas, CA office for Sysco Produce, she is very polite, friendly and makes you laugh which is great especially at the time. The 5 stars I did were because of her. Thank you Christina for a job always well done.

i have been working closely with derek… i have been working closely with derek from chop tank and i must say his service is exeptional and we appreciate all the help. derek always answers call and messages ASAP thank you chop tank for the great service

Worst Customer Service Ever Most of the drivers they hire are inexperienced. They lie about their elog times, and the drivers give attitude when they have to wait longer than expected. Which is sometimes understandable, but if we paid for the whole truck, and you are getting paid to literally sit and do nothing for 3 hours, I don't want to hear any sass. The customer service is terrible. They said we had to pay extra for the driver waiting, which is fine, but they again lied about the time he arrived and departed, trying to charge us extra thinking we wouldn't notice. It takes weeks to get an answer/quote sometimes. Once I contacted them for a quote and didn't get a response for a MONTH. Unacceptable. This company is awful. Use Old Dominion for your freight needs.