i have been working closely with derek… i have been working closely with derek from chop tank and i must say his service is exeptional and we appreciate all the help. derek always answers call and messages ASAP thank you chop tank for the great service

Awful awful awful Awful awful awful, this is the most unreasonable trucking experience I have had in 20yrs of trucking, we ran a load, picked up ontime, delivered ontime did exactly as we were contracted to do as we always strive to do, there was several pallets left on the truck (overage) we reported it as we should, broker told us she's waiting on a response from customer (fair) after the she totally ignored us, didn't respond to our emails, it took 24hrs and me sending the an email letting her know I was going to report that my truck was held hostage to get a response. The decision was she's gonna pay a layover $250 then dictated to us that out truck should take the load somewhere else for $45 and she is not paying anymore. Now am left with no choice than to take legal actions.

I would like to say that my recent… I would like to say that my recent experience with Choptank Transport has been greatly satisfying. I just finished dealing with Ms. Bobbi Stubbs at the Preston, Maryland office and found that she has a high level of customer service. She never fails to answer a telephone call or answer her e-mail. When my driver was having an issue with a load, she immediately called her customer and rectified the situation. She is definitely an asset to Choptank Transport and I would recommend that anyone dealing with her will be truly satisfied.

Worst brokerage firm I’ve ever dealt… Worst brokerage firm I’ve ever dealt with . They don’t call you back when they say they would , just left me hanging. Got stuck on a overnite delivery for 2 1/2 days 4 tanks of refer fuel and they want to give me a measly small detention fee . This is the 3rd time I’ve been screwed over by them. Avoid booking loads with these people cause it’s clear they don’t care about nobody but their pockets, they will book a load then cancel and say load has been canceled because they found a cheaper truck amongst other unfair practices. They get a minus -10 from me.

Worst Customer Service Ever Most of the drivers they hire are inexperienced. They lie about their elog times, and the drivers give attitude when they have to wait longer than expected. Which is sometimes understandable, but if we paid for the whole truck, and you are getting paid to literally sit and do nothing for 3 hours, I don't want to hear any sass. The customer service is terrible. They said we had to pay extra for the driver waiting, which is fine, but they again lied about the time he arrived and departed, trying to charge us extra thinking we wouldn't notice. It takes weeks to get an answer/quote sometimes. Once I contacted them for a quote and didn't get a response for a MONTH. Unacceptable. This company is awful. Use Old Dominion for your freight needs.