Their brokers are so rude they think… Their brokers are so rude they think they own the loadboard and when they don't like something they just hanging up the phone..

Worst Customer Service Ever Most of the drivers they hire are inexperienced. They lie about their elog times, and the drivers give attitude when they have to wait longer than expected. Which is sometimes understandable, but if we paid for the whole truck, and you are getting paid to literally sit and do nothing for 3 hours, I don't want to hear any sass. The customer service is terrible. They said we had to pay extra for the driver waiting, which is fine, but they again lied about the time he arrived and departed, trying to charge us extra thinking we wouldn't notice. It takes weeks to get an answer/quote sometimes. Once I contacted them for a quote and didn't get a response for a MONTH. Unacceptable. This company is awful. Use Old Dominion for your freight needs.

Great Broker! Choptank has been great since we started working with them last year. Our rep Rachel Rudewicz has been fast with rates and will update us all the way until delivery on top of her great customer service and pleasant and happy personality. Nothing is too much even in the pleasing of sometimes difficult customers.

Nicole Newman is by far the super star… Nicole Newman is by far the super star of this company. I can't imagine doing business with anyone else. Her willingness to help is only surpass by her determination to provide excellent customer service. Danielle and and Tim are also fantastic. Just all around great service.

Worst brokerage firm I’ve ever dealt… Worst brokerage firm I’ve ever dealt with . They don’t call you back when they say they would , just left me hanging. Got stuck on a overnite delivery for 2 1/2 days 4 tanks of refer fuel and they want to give me a measly small detention fee . This is the 3rd time I’ve been screwed over by them. Avoid booking loads with these people cause it’s clear they don’t care about nobody but their pockets, they will book a load then cancel and say load has been canceled because they found a cheaper truck amongst other unfair practices. They get a minus -10 from me.