ZERO stars I'd give zero stars if I could. Aside from their weak technology, their support and communication are non existent. They've deducted money BEFORE the start date of services, they do not respond to emails or calls, and the reporting is unclear and confusing. The integration with 3rd party sales is not reliable and you will lose both customers and money. Their technology does not support what they are selling and I would steer clear of this company at all costs.

STEER CLEAR! STEER CLEAR!! Lost orders, painful user experience, horrendous reporting, over billing, failed credit card processing daily, random system reboots required daily during store hours, incompatible with loyalty program. The list goes on and on. The one thing I will admit is that they are good at getting foolish executives to buy their lies. Whatever you think you are getting with Revel, please think again!!

The software isn't terrible but the… The software isn't terrible but the fees make it not worth it. Every additional add on costs extra. To get decent service it's $60 a month. To have a loyalty system is another $25. If you don't use their processor it's another $149. Then on top of it they just raise the software fees above your contracted amount whenever they feel like it and then tack on a 10% administrative fee. I went from under $275 a month to $424 and they had the gaul to tell me they'd charge me the $15,000 cancellation fee if I tried to cancel four months early because of it. Never use this company if you have a choice.

Poor Customer Service and Worse Authentification Protocols If you speak to a rep named Amy, don’t expect much help nor to be spoken to kindly. Also, Revels account verification process is really lacking proper security and authentication measures as explained to me by Amys manager Dashawn (not too sure on that spelling there) My issue stayed unresolved and I’ll likely never use nor refer Revel to anyone for use in the future.

Customer of Revel since… We have been a customer of Revel since 2014. Many of the bad reviews here are accurate. Revel has shady business practices and they trick customers into contracts that they do not deliver on. Product is ok but it has a lot of features that do not work as advertised. They will not improve the product either. Find a company that you can escalate issues with that cares about your business. Revel should be ashamed of these bad reviews. over the years it appears they have not changed.