Have no idea who they are and why they… Have no idea who they are and why they constantly asking me questions every year. in the beginning I made the mistake of giving my email and phone number... if you don't fill our their stupid questionnaire, they just spam you til you do... I looked them up and seems they don't really do anything except collect data... I don't need my data collected ...

I HATE THEM SO MUCH I'm a massage therapist and only am contracted with one healthcare company directly. BetterDoctor faxes my office every week, claiming that I need to verify my information for an insurance company I have never been contracted with. They claim can't remove this from their records, that I have to contact the company (PacificSource) directly. So I contacted PacificSource, and they said I have to contact another company Uprise, who credentials mental health professionals. I am not a mental health professional! Uprise credentialing department phone# goes straight to voice mail and cuts you off before you can leave all the info they request. I left them 5 messages but they have never called back. This is WRONG. They should not be allowed to do this. As if this is not bad enough, BetterDoctor keeps merging me and my office roommate into one business, although we are not. We have corrected this in the past but they keep shoving our data together. You can see they are a datamining scam company by the way they answer: "Oh gee, we really are contracted by insurance companies, really we are, although we can't tell you which ones."

Waste of time. Sick of receiving these faxes to update my information. Just another ridiculous addition to the already ridiculous amount of paperwork that is associated with insurance billing. I have just completed the last one I intend to complete. If an insurance company kicks me off their provider list then so be it.

I wish they would just leave me alone! I just attempted to call and investigate as to what insurance company was using this company. I was told that there was only one individual who could help me and she was on a call. I am beyond tired of receiving these faxes requesting me to update my information!

Shady company practices Betterdoctor sent me a fax with the name of an insurance I am paneled with on top, as though that is who the correspondence was from. Reading further, it is yet another request to 'update' my profile that doesn't exist. Really gross they are now pretending to be affiliated with insurance panels to pressure practitioners into participating.