Great quality, difficult UI The quality of the album was great and I really appreciated the end product. That being said, I had a really hard time with the user interface creating the album. I’m used to sites like Shutterfly that help more with pre-populating the albums or providing more grid lines and templates for the albums.

I am very impressed with the quality of… I am very impressed with the quality of my photo book. I received my package in under 2 weeks of placing the order. The customer service is wonderful. They reached out to me to alert me of potential errors that I might want to change. I will be using FlipChap again.

I would not recommend Flipchap-expensive shipping and hard to edit cover options I would not recommend Flipchap. The customization process was clumsy and innacurate. The layout tools were confusing and it wasn't clear whether full-bleed images were allowed. There were lots of hidden costs along the way once we added the photo books to our checkout cart - shipping was almost as much as the book itself, and cover lettering options were not included in base price - to add our own names and date it would be an additional $30. They only take paypal as a method of payment, which was inconvenient for us. Will not order anything through this company again.

I am taken aback by the quality of my… I am taken aback by the quality of my Flipchap album! What was the absolute best part of this process was the customer service. I was certain it would take weeks to process my order, but I received the whole thing within 10 days of placing the order. As I'm an amateur when it comes to photo books, I nearly immediately received an individualized email from customer service, making sure my placement was as I wished, and offering helpful suggestions. I am so happy, I can't believe it. Thanks, Flipchap :)

The HD lay-flat book is exactly what I… The HD lay-flat book is exactly what I was looking for, the quality is really great, looks and feels premium. The price may be high for some but as I just create an annual book I think it's a nice way to collect memories! Also Daniel was always very responsive and helpful with support.