I am taken aback by the quality of my… I am taken aback by the quality of my Flipchap album! What was the absolute best part of this process was the customer service. I was certain it would take weeks to process my order, but I received the whole thing within 10 days of placing the order. As I'm an amateur when it comes to photo books, I nearly immediately received an individualized email from customer service, making sure my placement was as I wished, and offering helpful suggestions. I am so happy, I can't believe it. Thanks, Flipchap :)

Great customization, even better customer service Chose FlipChap for the small detail customization options that other big brand's like Shutterfly just don't offer. The photo book customization software was also super easy to use. But my biggest reason for the 5 star review was by far the customer service I received from Daniel. He emailed me to alert me of a potential error in my design so that it could be corrected before printing. He also spoke in a kind but personal way, not the cold, robotic, scripted way that you get from most online retailers; having that real human interaction makes the customer service so much better (and I wish other companies would realize that). Highly recommend FlipChap! Will use again for sure!

Amazing quality and service The quality and amazing customer service has far exceeded our expectations. The book was a gift and they loved it! The book also came with a few surprise extras which were really appreciated. The book was printed and shipped way faster than expected as well. We will definitely come back and are VERY happy customers.

Really happy with the results I received the book and presentation box yesterday and I can only say that I have not seen a beautiful craftsmanship as this one before!! They are both beautiful and exquisite! The finishing and the packaging were just excellent! I am really happy with the results!

I would not recommend Flipchap-expensive shipping and hard to edit cover options I would not recommend Flipchap. The customization process was clumsy and innacurate. The layout tools were confusing and it wasn't clear whether full-bleed images were allowed. There were lots of hidden costs along the way once we added the photo books to our checkout cart - shipping was almost as much as the book itself, and cover lettering options were not included in base price - to add our own names and date it would be an additional $30. They only take paypal as a method of payment, which was inconvenient for us. Will not order anything through this company again.