What a joke! No joke... opened an account. I have a pre-existing call center solution that uses Twilio. Wanted to have it use other providers too. Literally opened the account, did nothing but hit upgrade account. Supplied the credit card, etc... Then they denied the account with no explanation... Not sure if this is a mistake, or whatever... I mean the product is already an existing product.

Happy customer for the last 12 months We started using Plivo just before COVID, and this year we have relied more on them to message our customers. They have an excellent API and well documented examples. I wish someday they add more reporting around deliver rates and times for our teams to view and action.

Bad Platform Bad Platform. Suspended my account immidietly, the reason they are saying is, im a risk for them as per their security, the fact is i was just signing up for the first time.

Poor services and taking $ without deliverying services Various issues with the services while they claiming and lying about their services are almost 100% uptime. Ridiculous. Only focus on taking money without delivering the services especially when SMS are not delivered they just making excuse of their carriers problems. You will ended up paying $ for no services. careful with this dodgy one

POS service and arbitrary decisions. I started as a Plivo customer in 2016. I have had an active though dormant account for the last two years and apparently something has changed since then, as when I kicked up another PBX system and tried to fund my account, I got an email saying my account was reviewed and I was declined any continuing services. No reason why, though the message made sure to tell me that it could not be appealed. What a waste of time and POS process. After seeing all of the similar reviews, it is apparent some dumb a** in management has made another poor decision... those business degrees are not worth the paper they are written on. Hey Plivo investors, fire your management, they are wasting your money.