Be wary of their bait and switch… Be wary of their bait and switch tactics. When you create your account you will see many available phone numbers to purchase. Upon making a payment, thousands of them disappear. I opened 2 accounts, on my paid account I see no availability, on my unpaid account I see many available numbers for the exact same query.

POS service and arbitrary decisions. I started as a Plivo customer in 2016. I have had an active though dormant account for the last two years and apparently something has changed since then, as when I kicked up another PBX system and tried to fund my account, I got an email saying my account was reviewed and I was declined any continuing services. No reason why, though the message made sure to tell me that it could not be appealed. What a waste of time and POS process. After seeing all of the similar reviews, it is apparent some dumb a** in management has made another poor decision... those business degrees are not worth the paper they are written on. Hey Plivo investors, fire your management, they are wasting your money.

Poor services and taking $ without deliverying services Various issues with the services while they claiming and lying about their services are almost 100% uptime. Ridiculous. Only focus on taking money without delivering the services especially when SMS are not delivered they just making excuse of their carriers problems. You will ended up paying $ for no services. careful with this dodgy one

This company “fired” us after many… This company “fired” us after many years of partnership, simply because they didn’t like that we were getting too many incoming calls on our phone number that we registered with them. This sudden stop of service caused thousands of dollars in damages (since we used other services from them).

They don't care about you at all I've spent a week developing the integration between Plivo and my app. When I tried to add my credit card, they DISABLED my account due to fraud (what?), before I even had the chance to confirm the credit card. It has been A MONTH since I started to try unlocking my account, but they take ages to answer and they don't even care to give you a feedback. They just say my account was blocked due to "fraud algorithms" which are not always precise, and yet they don't unlock it.