Adam
AUPoor services and taking $ without deliverying services Various issues with the services while they claiming and lying about their services are almost 100% uptime. Ridiculous. Only focus on taking money without delivering the services especially when SMS are not delivered they just making excuse of their carriers problems. You will ended up paying $ for no services. careful with this dodgy one
K.R. Maxwell
GBStay far away from Plivo Stay far, far way. Plivo is nothing but a scam now. It's impossible to get a new account, and even existing accounts (I had one for five years) have been shut down without warning.
Jake N
GBVery Reliable Twilio Alternative We are a fast growing startup with customers around the globe and we needed a reliable way to reach our customers. We initially started with Twilio, but then later added Plivo as a backup. Now we only use Plivo for all our communication. I am now trying to have my team move to PHLO which will reduce our dev times even more. FYI: Our account also got blocked initially as some of the other reviews mention here, but their support team was great and they helped us set back up seamlessly.
Roger T. A.
GBHappy customer for the last 12 months We started using Plivo just before COVID, and this year we have relied more on them to message our customers. They have an excellent API and well documented examples. I wish someday they add more reporting around deliver rates and times for our teams to view and action.
C Van Sickle
CACurrent Twilio customer Current Twilio customer. Tried to sign up with Plivo to test their service, and possibly migrate to it but immediately denied. We run a 12-year-old company that has never (EVER) spammed a client with even a newsletter and we sometimes use SMS to communicate with customers that specifically request this method of communication during support requests/tickets only. "Based on the information you provided regarding your business and use case, we are unable to provide you with service at this time. Our internal team has made the thorough reassessment , and this decision is final." Great business model, Plivo.