Same issue Same issue. We are about to go live with our website but got a message from Plivo: Our systems have flagged your account, due to which we are unable to provide you access to our services. I wasted a day to use Plivo API just to learn that I can't use this in our live environments. Plivo, please put this onto your website that you are selective in offering this service and don't provide much explanation about flagging the accounts.

Happy customer for the last 12 months We started using Plivo just before COVID, and this year we have relied more on them to message our customers. They have an excellent API and well documented examples. I wish someday they add more reporting around deliver rates and times for our teams to view and action.

Plivo Auto Denial - Trial Account "Risk assessment" denial after only asking for work email and two-question form. Scam.

This company “fired” us after many… This company “fired” us after many years of partnership, simply because they didn’t like that we were getting too many incoming calls on our phone number that we registered with them. This sudden stop of service caused thousands of dollars in damages (since we used other services from them).

I signed up I signed up, tried trial, upgraded. I integrated it with my custom made platform. After hassle with not receiving texts from international numbers to US numbers, I tried UK number. All worked well. In the meantime they sent some irrelevant questionaire. Since I didn't answered questionaire, yes you read correctly, they are forcing customers to answer some stupid questions like I have nothing else to do; they blocked my account totally. Well, what to say ... Good luck with you business when you treat customers like this