Very Reliable Twilio Alternative We are a fast growing startup with customers around the globe and we needed a reliable way to reach our customers. We initially started with Twilio, but then later added Plivo as a backup. Now we only use Plivo for all our communication. I am now trying to have my team move to PHLO which will reduce our dev times even more. FYI: Our account also got blocked initially as some of the other reviews mention here, but their support team was great and they helped us set back up seamlessly.

Truth is we chose plivo for its … Truth is we chose plivo for its competitive pricing. Soon enough we paid for our mistake :( SMS failures one after another... Outages, failures and timeout are quite common. Even when the "system" is up and running, our end users complained a lot about not receiving the sms... Whenever we reached out to Plivo they gave us a typical response from their support team: "we checked with our provider and SMS was successfully sent." always blaming end users' phones for dropping the messages... EVERY SINGLE TIME!!

Happy customer for the last 12 months We started using Plivo just before COVID, and this year we have relied more on them to message our customers. They have an excellent API and well documented examples. I wish someday they add more reporting around deliver rates and times for our teams to view and action.

Account on hold immediately I tried to sign up with Plivo for internal transactional sms messages. Litterally only want a service to provide real time updates via text message. My account was immediately put on hold. Waste of time even trying to sign up for this company

Bad Platform Bad Platform. Suspended my account immidietly, the reason they are saying is, im a risk for them as per their security, the fact is i was just signing up for the first time.