This company “fired” us after many… This company “fired” us after many years of partnership, simply because they didn’t like that we were getting too many incoming calls on our phone number that we registered with them. This sudden stop of service caused thousands of dollars in damages (since we used other services from them).

Very Reliable Twilio Alternative We are a fast growing startup with customers around the globe and we needed a reliable way to reach our customers. We initially started with Twilio, but then later added Plivo as a backup. Now we only use Plivo for all our communication. I am now trying to have my team move to PHLO which will reduce our dev times even more. FYI: Our account also got blocked initially as some of the other reviews mention here, but their support team was great and they helped us set back up seamlessly.

Call connectivity Issues I am using Plivo for the last 3 months. Currently, we are facing a lot of call connectivity issues, especially Indian calls. We reported multiple times, But they are taking so much time to resolve this. Is anyone facing the same issue?

Same issue Same issue. We are about to go live with our website but got a message from Plivo: Our systems have flagged your account, due to which we are unable to provide you access to our services. I wasted a day to use Plivo API just to learn that I can't use this in our live environments. Plivo, please put this onto your website that you are selective in offering this service and don't provide much explanation about flagging the accounts.

What a joke! No joke... opened an account. I have a pre-existing call center solution that uses Twilio. Wanted to have it use other providers too. Literally opened the account, did nothing but hit upgrade account. Supplied the credit card, etc... Then they denied the account with no explanation... Not sure if this is a mistake, or whatever... I mean the product is already an existing product.