Be wary of their bait and switch… Be wary of their bait and switch tactics. When you create your account you will see many available phone numbers to purchase. Upon making a payment, thousands of them disappear. I opened 2 accounts, on my paid account I see no availability, on my unpaid account I see many available numbers for the exact same query.

I signed up I signed up, tried trial, upgraded. I integrated it with my custom made platform. After hassle with not receiving texts from international numbers to US numbers, I tried UK number. All worked well. In the meantime they sent some irrelevant questionaire. Since I didn't answered questionaire, yes you read correctly, they are forcing customers to answer some stupid questions like I have nothing else to do; they blocked my account totally. Well, what to say ... Good luck with you business when you treat customers like this

Bad Very Very Very Bad Experience. Bad Very Very Very Bad Experience. This is a Scam on their Pricing Part. Very Hideous and full of surprises. Well on their Pricing Page I have seen a Certain pricing for Domestic. And inside my account they are charging me based on International rates. Now when I reached support regarding that, no reply from 2 days. We already spent a lot of money integrating with Plivo Services. Kind of stuck for now. But They Suck. Also I would like to add: I have been told for 2 days to setup DLT and Registration PE Identity etc. But they are not listening that I am already a registered DLT and using SMS services in India for a long time, and their console is not letting me add my Sender ID and PE Identity. I have been using MSG91 for sometime, quite reliable. Remember before buying cheap is not always the best. Don’t make the same mistake I did.

Same issue Same issue. We are about to go live with our website but got a message from Plivo: Our systems have flagged your account, due to which we are unable to provide you access to our services. I wasted a day to use Plivo API just to learn that I can't use this in our live environments. Plivo, please put this onto your website that you are selective in offering this service and don't provide much explanation about flagging the accounts.

Stay far away from Plivo Stay far, far way. Plivo is nothing but a scam now. It's impossible to get a new account, and even existing accounts (I had one for five years) have been shut down without warning.