What a joke! No joke... opened an account. I have a pre-existing call center solution that uses Twilio. Wanted to have it use other providers too. Literally opened the account, did nothing but hit upgrade account. Supplied the credit card, etc... Then they denied the account with no explanation... Not sure if this is a mistake, or whatever... I mean the product is already an existing product.

Bad Platform Bad Platform. Suspended my account immidietly, the reason they are saying is, im a risk for them as per their security, the fact is i was just signing up for the first time.

Call connectivity Issues I am using Plivo for the last 3 months. Currently, we are facing a lot of call connectivity issues, especially Indian calls. We reported multiple times, But they are taking so much time to resolve this. Is anyone facing the same issue?

Same issue Same issue. We are about to go live with our website but got a message from Plivo: Our systems have flagged your account, due to which we are unable to provide you access to our services. I wasted a day to use Plivo API just to learn that I can't use this in our live environments. Plivo, please put this onto your website that you are selective in offering this service and don't provide much explanation about flagging the accounts.

I signed up I signed up, tried trial, upgraded. I integrated it with my custom made platform. After hassle with not receiving texts from international numbers to US numbers, I tried UK number. All worked well. In the meantime they sent some irrelevant questionaire. Since I didn't answered questionaire, yes you read correctly, they are forcing customers to answer some stupid questions like I have nothing else to do; they blocked my account totally. Well, what to say ... Good luck with you business when you treat customers like this