Happy customer for the last 12 months We started using Plivo just before COVID, and this year we have relied more on them to message our customers. They have an excellent API and well documented examples. I wish someday they add more reporting around deliver rates and times for our teams to view and action.

Be wary of their bait and switch… Be wary of their bait and switch tactics. When you create your account you will see many available phone numbers to purchase. Upon making a payment, thousands of them disappear. I opened 2 accounts, on my paid account I see no availability, on my unpaid account I see many available numbers for the exact same query.

Poor services and taking $ without deliverying services Various issues with the services while they claiming and lying about their services are almost 100% uptime. Ridiculous. Only focus on taking money without delivering the services especially when SMS are not delivered they just making excuse of their carriers problems. You will ended up paying $ for no services. careful with this dodgy one

They don't care about you at all I've spent a week developing the integration between Plivo and my app. When I tried to add my credit card, they DISABLED my account due to fraud (what?), before I even had the chance to confirm the credit card. It has been A MONTH since I started to try unlocking my account, but they take ages to answer and they don't even care to give you a feedback. They just say my account was blocked due to "fraud algorithms" which are not always precise, and yet they don't unlock it.

Stay far away from Plivo Stay far, far way. Plivo is nothing but a scam now. It's impossible to get a new account, and even existing accounts (I had one for five years) have been shut down without warning.