Passed the Agency's Standards I was nervous about getting passport photos online, but the service I used passed the agency's standards with flying colors. The photos were compliant and I received them quickly.

Worth the Investment I was hesitant to spend money on online passport photos, but the service I used was worth the investment. The photos were compliant and saved me time and hassle in the long run.

Quick & Easy I had received a message that my photo originally submitted was not accepted and needed a new photo to submit. Experience was quick and easy to follow. Just waiting on pics to be received.

Finally received a full refund Paid $16.95 for a photo in September 2022. Photo was refused by the National Passport Office because "image was not clear." Requested a refund through the passportphotos.com website, with no response. Then I re-emailed them from my personal email and was refunded the full amount the same day. So... not sure that I would bother using the service again since they don't seem to be able to verify that the image they send to you is actually suitable. I am happy that I was finally refunded my money.

Refund without quibble The service was very quick but when I submitted the photos the UK Passport Office (PO) rejected them due to shading on one side of my face. I then discovered that I could take a 'selfie' myself and submit it directly to the PO and they would check it - did so and it was accepted first time round. I complained to Passportphotos.com about the photo they said was OK not being accepted by the PO and they refunded my money very promptly.