I wanted 15 images and have been… I wanted 15 images and have been charged $25 a month the last 4 months without my knowledge.

Kimberly V made my day Kimberly V made my day. I thought I had the rest of the day to finish a download and missed the window by a couple hours due to computer issues. Kimberly reinstated my download for the rest of the day which let me resolve my issues. This was a great customer interaction and the best part...a live person answered a phone call without hold or pushing a bunch of buttons!!!!

Excellent customer support Thanks so much for the excellent customer support! Kimberly kindly and patiently walked me through the process of purchasing a photo (despite my nervousness and lack of tech savvy) and answered all my questions. It was wonderful to speak with her! Thanks again.

I forgot to uncheck automatic renewal… I forgot to uncheck automatic renewal after purchasing a few images. Didn’t notice my credit card was being charged $25 a month until 4 months had passed. All my fault. I called and talked with Kimberly. WOW! Talk about customer service; Kimberly refunded all four months and was absolutely wonderful about the whole thing. Dreamstime should send Kimberly out to teach others about customer service.

Scammers Scammers. Do not signup or add a payment method, they will take your money while in the free trial period, and do not let you cancel or end subscription.