Nunu K
GBThis is a scam This is a scam! This company takes tons of monthly fees without me knowing. They are the worst, don't sign up with them. They will eat up all your profits. They should be arrested!
Christine
GBMy credit card machine was not working… My credit card machine was not working one day. We thought it was the connection to the ethernet but then I called and found out it needed a big update. It took about 45 min to get the machine updated and I would have appreciated an email or something stating that this needed to be done. The girl was super nice and patient with me while entering all the codes and numbers.
Moe Elite
GBFraudulent, disrespectful, and rude scammers North American Bancard is by far the most disgusting and disrespectful company I have ever dealt with my entire life. I wish I have read these reviews before I got stuck with them. They opened and approved the application after their agent called us and promised us lower rates, two weeks later, they closed the account and held over $70,000 for 120 days for possible chargebacks. Worst of all of that, they charge our bank account for every chargeback while holding $70. Also, they don’t let us refund any customers or cancel any orders telling us that let the customers dispute the charges. Finally, they are charging us for two payment gateways Authoriz.net and NMI gateway while we were using only NMI gateway. Luckily, my brother works for the FTC and promised to wipe out these scammers of the planet earth. It is enough. Anyone who got scammed by this company, please file a complaint with the CFPB and they will forward it to the FTC.
Luke Heinecke
GBLied about contract term Lied about contract term, lied about the fee structure, and then blamed the lies on the fact that they use independent third party sales people to sell the product. I've requested a copy of the contract and they wouldn't provide it, but insist that there is a $300 cancellation fee. Do not sign anything this company sends you. I highly advise using a different merchant processor.
David
GBSTAY AWAY STAY AWAY! THESE GUYS ARE SCAMMERS! I have a lot of businesses and have worked with many credit card processing companies, but never have I dealt with such an unethical company. They constantly hit you with hidden fees, so you have to review your monthly statements very carefully every time. Also note, that they lock you into a 3 year contract, which is unheard of, and charge you a $650 early termination fee! They never express that in the many conversations before switching to their service, but bury it in the fine print of the contract. They avoid putting any of their lofty promises and commitments into emails, and every time you want to discuss something, they call you, or tell you to call them. Additionally, their monthly statements are so messed up, because there are too many hidden fees, that they can't even explain it, and simply brush you off. They overcommit on the rates they can get in order to lock you in, and then in reality the rates they provide are average. And to top it off, they curse at you when you tell them that you want to stop their services... Stay far away!