Mitch Evans
GBDO NOT EVER USE THIS COMPANY DO NOT EVER USE THIS COMPANY! Utilize a company like Stripe or Square and save yourself the headaches and expenses! Even with Stripe having much higher processing rates, you never pay a monthly fee or anything like these people do. Not only are the fees a concern, when you cancel they will make it seem like you will be getting a refund and then turn your account immediately into collections and then make it completely impossible to have your account reviewed.
TSB
GBThis is a scammer company This shady company is claiming our company owes them money when they literally did not process a single transaction for us. Somehow they're connected to another payment processor we started to use, but also didn't process a single transaction for us. Never heard of them until they sent a bill via email. No details, just a random amount they claim we owe.
GWP
GBHappy to LEAVE North American Bancard I am so happy I left them. They are the greediest credit card processing company out there. You have to watch them constantly. They are NOT to be trusted EVER. They manufacture things to debit your checking account. It is outrageous what they do.
Gregory Clark
GBI'm filing a complaint with the FTC... I'm filing a complaint with the FTC.... Beware of the fraud they commit. After reviewing out business checking account, North American Bancard took monthly fees out in the amount of $840.65. We are a seasonal fireworks company. I send their machines back after the end of each season and canceled their services. They failed to document the cancellation and kept charging our business account.
Paul Williamson
GBUnjustified hold on transactions; refusal to release funds in timely manner. Their customer services / risk reps are either lazy or incompetent or both. We had a credit card customer charge $24,000 on their card as down payment on a product. NAB put a hold on this because of "risk", the card and charge was perfectly valid and legitimate. First we had to submit the invoice for the product, then 3 months of our bank statements, then an email from the customer confirming the transaction, etc. It has a been 8 days since we should have received our money, maybe we will never get it. The money has been removed from the customer's account, where is it? This is the second time this has happened in a year with NAB. The first time they put a hold on $120,000 for multiple transactions for 2 weeks for no valid reason. We do $3M in CC transactions a year and have been in business 18 yrs, and no other CC processor (we have had 3 previously) has ever done this. Their customer service reps are incompetent or maybe they were told by their management not to give customers their rightful money.