In less than one month North American… In less than one month North American Ban Card (trying to sound like Bank Card) Charged me over $12,000.00 in excessive processing fees. I managed to get back about $4,000.00. They just sent me a 1099 saying that it was income. So we reported them to the Feds. This is not a ligimate co. Many many complaints.

My credit card machine was not working… My credit card machine was not working one day. We thought it was the connection to the ethernet but then I called and found out it needed a big update. It took about 45 min to get the machine updated and I would have appreciated an email or something stating that this needed to be done. The girl was super nice and patient with me while entering all the codes and numbers.

Breach of contract! Poor & dishonorable customer service. After several years, North American Bancard suddenly started charging additional fees that were not agreed to in my contract. I promptly cancelled my service as I did not agree to the new charges. They continue to send me past due notices and adding additional fees to the alleged past due balance. This company has awful customer service and poor billing practices!

This is a scam This is a scam! This company takes tons of monthly fees without me knowing. They are the worst, don't sign up with them. They will eat up all your profits. They should be arrested!

Unjustified hold on transactions; refusal to release funds in timely manner. Their customer services / risk reps are either lazy or incompetent or both. We had a credit card customer charge $24,000 on their card as down payment on a product. NAB put a hold on this because of "risk", the card and charge was perfectly valid and legitimate. First we had to submit the invoice for the product, then 3 months of our bank statements, then an email from the customer confirming the transaction, etc. It has a been 8 days since we should have received our money, maybe we will never get it. The money has been removed from the customer's account, where is it? This is the second time this has happened in a year with NAB. The first time they put a hold on $120,000 for multiple transactions for 2 weeks for no valid reason. We do $3M in CC transactions a year and have been in business 18 yrs, and no other CC processor (we have had 3 previously) has ever done this. Their customer service reps are incompetent or maybe they were told by their management not to give customers their rightful money.