Easy On Line Service - Shocking Delivery Ordered Tuesday evening online. Message from 1stop Wednesday to confirm dispatch. No delivery by Saturday - answerphone massage left for 1stop. Email from 1stop early Monday stating delivery had been attempted Thursday (I question this - no courier missed delivery card left and my wife was at home all day on the look out for other deliverires we were expecting on Thursday) In the email chain exchanged on Monday 1stop changed the delivery instuctions to APC stating either neighbour or leave in rear garden. Tuesday: Contacted by APC wanting to arrange re delivery - they hadn't received the updated delivery instructions from 1stop. I drove to APC (12 miles from home) to collect in person. Regards Mike

Straight forward easy to use service Goods were ordered incorrectly by myself but staff were very easy to deal with for the exchange

good range - v easy to browse the shopping was easy - an option to get parcels collected would be helpful considering I am also a TNT user and I know that it would have been 20 euro to collect and deliver the same parcel if it was on my account. all good other than that

a good company would order again There was a mix up with my address hence a delay. Having contacted them they reacted positively but this should not of happened in the first instance.

Good service, but disappointed with the product finish The pewter touch dimmer I ordered had some of the pewter finish rubbed off, or scratched off in a couple of places. It was not bad enough to reject the item (because the hassle of sending items back and getting them replaced is usually a real bind), but I certainly considered this. Perhaps the company should perform a quality visual inspection before sending items out, to avoid the same thing happening to other customers.