Worst Customer Services Argumentative and Dogmatic I have had severe difficulty with their extremely dogmatic Customer Services. Very dogmatic, argumentative and most unhelpful

Straight forward easy to use service Goods were ordered incorrectly by myself but staff were very easy to deal with for the exchange

Electric socket and switches Brilliant service. Used standard post and recieved it all next working day! Items are of good quality at reasonable prices. Definiatley using 1stopelectrics for all my future needs.

Scratches On Sockets and Dimmers Well, we had a few problems with the Order. Some Sockets and an expensive dimmer switch came with scratches. I have to say they did get it replaced straight away without any problems, but the replaced dimmer switch still had scratches on them. Again they replaced the knobs without problems, but again the replacement had scratches on them. Why couldn't this be checked before they sent it off? They did say that they did, but in the dark? As they didn't see any blemishes. Again I took photos and showed them. For an expensive new four way dimmer you don't expect any marks what so ever on it. I gave two stars because they did in the beginning replaced all marked items and were very forthcoming and return postage got refunded straight away, but all the hassle and still with a dimmer switch that has marks on it, it's just two stars I can give.

Easy On Line Service - Shocking Delivery Ordered Tuesday evening online. Message from 1stop Wednesday to confirm dispatch. No delivery by Saturday - answerphone massage left for 1stop. Email from 1stop early Monday stating delivery had been attempted Thursday (I question this - no courier missed delivery card left and my wife was at home all day on the look out for other deliverires we were expecting on Thursday) In the email chain exchanged on Monday 1stop changed the delivery instuctions to APC stating either neighbour or leave in rear garden. Tuesday: Contacted by APC wanting to arrange re delivery - they hadn't received the updated delivery instructions from 1stop. I drove to APC (12 miles from home) to collect in person. Regards Mike