FannyFox
GBa good company would order again There was a mix up with my address hence a delay. Having contacted them they reacted positively but this should not of happened in the first instance.
Residential Customer
GBGood selection, poor delivery options I am happy with everything except the delivery. All of the orders I have placed have required a signature upon delivery. This is very inconvenient as there us often no one home during the day at my house. When I place a 10 pound order, I should be able to indicate that it can be left in a safe place, or with a neighbor
Neanderthal Man
GBGood service, but disappointed with the product finish The pewter touch dimmer I ordered had some of the pewter finish rubbed off, or scratched off in a couple of places. It was not bad enough to reject the item (because the hassle of sending items back and getting them replaced is usually a real bind), but I certainly considered this. Perhaps the company should perform a quality visual inspection before sending items out, to avoid the same thing happening to other customers.
Customer
GBGood value, great service and ever so prompt delivery! Job done! I needed to buy some matching electrical sockets to replicate this supplied by a contractor. One call, very efficiently dealt with by a knowledgable individual and that was that. Goods arrived next day as requested. Good value and prompt service!
Blythefield
GBEasy On Line Service - Shocking Delivery Ordered Tuesday evening online. Message from 1stop Wednesday to confirm dispatch. No delivery by Saturday - answerphone massage left for 1stop. Email from 1stop early Monday stating delivery had been attempted Thursday (I question this - no courier missed delivery card left and my wife was at home all day on the look out for other deliverires we were expecting on Thursday) In the email chain exchanged on Monday 1stop changed the delivery instuctions to APC stating either neighbour or leave in rear garden. Tuesday: Contacted by APC wanting to arrange re delivery - they hadn't received the updated delivery instructions from 1stop. I drove to APC (12 miles from home) to collect in person. Regards Mike