Worst Customer Services Argumentative and Dogmatic I have had severe difficulty with their extremely dogmatic Customer Services. Very dogmatic, argumentative and most unhelpful

Straight forward easy to use service Goods were ordered incorrectly by myself but staff were very easy to deal with for the exchange

Good service, but disappointed with the product finish The pewter touch dimmer I ordered had some of the pewter finish rubbed off, or scratched off in a couple of places. It was not bad enough to reject the item (because the hassle of sending items back and getting them replaced is usually a real bind), but I certainly considered this. Perhaps the company should perform a quality visual inspection before sending items out, to avoid the same thing happening to other customers.

a good company would order again There was a mix up with my address hence a delay. Having contacted them they reacted positively but this should not of happened in the first instance.

great service shame about delivery had a great service , was dispached the next day . Had a e mail and text to say it was on its way , so two days later still had no received item , so called wholesaler , was given couriers number . Thhey said delivery had been attempted but no one was in , i had not been left a card so didn't have any information . They told me only deliver on a mon to fri between 9 and 5 , so would have to go all the way to thamesmead on a friday afternoon to collect . This would put me off using wholesaler agaion , please change courier to royal mail , who take items back to sorting office , thanks