Easy On Line Service - Shocking Delivery Ordered Tuesday evening online. Message from 1stop Wednesday to confirm dispatch. No delivery by Saturday - answerphone massage left for 1stop. Email from 1stop early Monday stating delivery had been attempted Thursday (I question this - no courier missed delivery card left and my wife was at home all day on the look out for other deliverires we were expecting on Thursday) In the email chain exchanged on Monday 1stop changed the delivery instuctions to APC stating either neighbour or leave in rear garden. Tuesday: Contacted by APC wanting to arrange re delivery - they hadn't received the updated delivery instructions from 1stop. I drove to APC (12 miles from home) to collect in person. Regards Mike

A Big Thank You To Paul It was such a surprise and pleasure to deal with 1stopelectrics when I recently bought my Dimmer Switch from them -they were extremely polite and very obliging in sending off the product I ordered. Their replacement Dimmer switch (my electrician couldn't fit the first one) arrived very promptly and I was given full and clear instructions about how to return the first one. So all in all I am very satisfied and in future use them again. Shahwar Sadeque

Worst Customer Services Argumentative and Dogmatic I have had severe difficulty with their extremely dogmatic Customer Services. Very dogmatic, argumentative and most unhelpful

Straight forward easy to use service Goods were ordered incorrectly by myself but staff were very easy to deal with for the exchange

Good range of products, good service and fair prices. Thank you! Bought a trailing edge dimmer switch which was unavailable at most electrical wholesalers. They knew exactly what I was talking about, most than at least 6 wholesale electrical companies I went to. They had the right product at a fair price and despatch and delivery was quick. Courier used also was very good, so very pleased about that also. Had a problem with my address not being correct as I had moved, but it was resolved quickly and courier came out quickly again and left as directed. Thank you, would definitely recommend and will shop again!