A Big Thank You To Paul It was such a surprise and pleasure to deal with 1stopelectrics when I recently bought my Dimmer Switch from them -they were extremely polite and very obliging in sending off the product I ordered. Their replacement Dimmer switch (my electrician couldn't fit the first one) arrived very promptly and I was given full and clear instructions about how to return the first one. So all in all I am very satisfied and in future use them again. Shahwar Sadeque

Good selection, poor delivery options I am happy with everything except the delivery. All of the orders I have placed have required a signature upon delivery. This is very inconvenient as there us often no one home during the day at my house. When I place a 10 pound order, I should be able to indicate that it can be left in a safe place, or with a neighbor

Excellent range of competitively priced products, with great customer service. I have ordered various items from this company and have found their range of products and the prices to be truly excellent. The communications are very good to both email and mobile, giving you a clear indication of the current status of your order. Everything has arrived within 2 days and is always packaged well. I would recommend this company highly to other people.

Easy On Line Service - Shocking Delivery Ordered Tuesday evening online. Message from 1stop Wednesday to confirm dispatch. No delivery by Saturday - answerphone massage left for 1stop. Email from 1stop early Monday stating delivery had been attempted Thursday (I question this - no courier missed delivery card left and my wife was at home all day on the look out for other deliverires we were expecting on Thursday) In the email chain exchanged on Monday 1stop changed the delivery instuctions to APC stating either neighbour or leave in rear garden. Tuesday: Contacted by APC wanting to arrange re delivery - they hadn't received the updated delivery instructions from 1stop. I drove to APC (12 miles from home) to collect in person. Regards Mike

Scratches On Sockets and Dimmers Well, we had a few problems with the Order. Some Sockets and an expensive dimmer switch came with scratches. I have to say they did get it replaced straight away without any problems, but the replaced dimmer switch still had scratches on them. Again they replaced the knobs without problems, but again the replacement had scratches on them. Why couldn't this be checked before they sent it off? They did say that they did, but in the dark? As they didn't see any blemishes. Again I took photos and showed them. For an expensive new four way dimmer you don't expect any marks what so ever on it. I gave two stars because they did in the beginning replaced all marked items and were very forthcoming and return postage got refunded straight away, but all the hassle and still with a dimmer switch that has marks on it, it's just two stars I can give.