A Big Thank You To Paul It was such a surprise and pleasure to deal with 1stopelectrics when I recently bought my Dimmer Switch from them -they were extremely polite and very obliging in sending off the product I ordered. Their replacement Dimmer switch (my electrician couldn't fit the first one) arrived very promptly and I was given full and clear instructions about how to return the first one. So all in all I am very satisfied and in future use them again. Shahwar Sadeque

Scratches On Sockets and Dimmers Well, we had a few problems with the Order. Some Sockets and an expensive dimmer switch came with scratches. I have to say they did get it replaced straight away without any problems, but the replaced dimmer switch still had scratches on them. Again they replaced the knobs without problems, but again the replacement had scratches on them. Why couldn't this be checked before they sent it off? They did say that they did, but in the dark? As they didn't see any blemishes. Again I took photos and showed them. For an expensive new four way dimmer you don't expect any marks what so ever on it. I gave two stars because they did in the beginning replaced all marked items and were very forthcoming and return postage got refunded straight away, but all the hassle and still with a dimmer switch that has marks on it, it's just two stars I can give.

a good company would order again There was a mix up with my address hence a delay. Having contacted them they reacted positively but this should not of happened in the first instance.

Excellent service. Products Received in 2 Days No issues at all. Online Ordering and delivery in two days.

Worst Customer Services Argumentative and Dogmatic I have had severe difficulty with their extremely dogmatic Customer Services. Very dogmatic, argumentative and most unhelpful