Eric
GBThe level of incompetence at this… The level of incompetence at this company is hard to believe. Have been trying to get them to correct a bank account number that they use for four months! So they use the wrong account, while we then manually pay, but when the ACH is rejected they put us on hold for 7 days, no exceptions, it's POLICY, even though it is their fault to begin with and account is paid. Their phone IVR is horrible, their phone VOIP is worse. Terrible company, financial services hides behind multiple barriers. BP WAKE UP, STOP USING THIS COMPANY. They don't care, they cost you business.
Holly Whitlow
GBThis company deserves negative stars This company deserves negative stars. They only allow a 10 day period for payment. They never have the invoice done on the 1st, but expect the payment to be timely. They charge bogus fees without consent. If you pay your outstanding balance in full becasue the statement is not in yet, and transctions clear after tha, you will be charged an exhorbent fee of $1400 or more. They are a total rip off. They need to go down and be sued by every single user that has ever had their card. Anyone want to pursue a class action suit?
Gabrielle Justus
GBCOVID-19 OR YOUR LIFE This company treats its employees like cattle. They promised those that had the capability to be able to work from home if there was more than 10 cases of COVID 19. Well there is now over 2 dozen cases in MN alone. There is over 4K cases in the US. Still they keep holding off. They've allowed upper management to work from home, but not the supervisors or teams. Though we have the ability to do so. We are located in a huge office building that has other companies involved. We're an international company and are only a few minutes away from the international airport. Yet they will not allow us to work from. They're not taking this outbreak seriously enough.
Kathy Palmer
GBI was sold on savings BUT FOOLED I was sold on savings, but this program is difficult to use, randomly charges are being declined and random stations aren't in the approved network. Customer service is lacking as well. If you are using a fuel card program already, DON'T SWITCH!
George Pate
GBZero stars Zero stars! Speedway, wake up! Find a new partner beside FleetCor. The absolute worst customer service experience. We spend about 5k a month, so we are not big potatoes, but not small neither. Anyhow, FleetCor is having problems with their local post office (per their customer service) delivering mail on time. In the past 6 months, they have locked our account because of non-payment 3 times. Even though we mailed a check up to 10 days prior to the due date. They has left our drivers stranded without the ability to fill up. Call customer service and get run around. We are done! Currently applying for credit with a competitor and will be parting ways.