Terrible phone system and service Terrible phone system. Finally got through after several tries. I was just trying to ask a question on our account and the rep just hung up before we finished. I can't get ahold of anyone? What is there to do except find a different company to work with. We have the ARCO Fleet Card.

The Fleet Card company charges an… The Fleet Card company charges an additional $500-$800 in various nominal fees almost every other month, In addition to gas fees, they also have monthly Fleet DashFee of $29.9 , a high-risk transaction fee of $170-200 , a late fee of $399.9 -$467 even for one day late, Fraud Protector Fee $52 and an additional $15 in interest. No Charge standards. I hope this company can express the charging standards of various names to the public, otherwise, as a consumer, you really feel that you have been robbed of money. cannot be logically demonstrated. If any enterprise wants to develop in the long run, it must have integrity, and it is immoral to go the wrong way to make money. Every time I ask customer service, they don't know the charging standard. never solve the problem.Can anyone tell me where I can find a way to complain and have them refund the fee?

Deserves ZERO stars! STAY AWAY!! Deserves ZERO stars! Hidden fees, exorbitant late fee for being 2 days late. They REFUSE to send any paper invoices or statements. Their website to find any information is nearly unnavigable. Customer service is non-existent. Cancelled our fleet account today & blocked all cards from use. STAY AWAY!!

Frustrating We made payment 12 days ago and the payment never posts. Made several calls to check on this and was told every time that the system needed up to 48 hours to reflect payments. Called 4 days ago to make sure account was active As of today its still not active But a new 15 dollar mystery charge has been added I just found out that this is the new monthly membership fee

It is a HORRIBLE COMPANY TO EVER WORK… It is a HORRIBLE COMPANY TO EVER WORK FOR! I will not recommend anyone to work here, training is long and is not helpful at all when you actually start working. Supervisors barely know what they are doing, and the trainers get frustrated trying to train and help people!!!!! DONT WORK HERE