Need to communicate better Applied online and got approved for a partially secured fuel card. Put up my $500 and they were supposed to match my $500 for a total of $1000 credit. When the card arrived it was only for $500. I called customer service and they told me I didn't qualify for the partially secured card after further review. No one ever notified me about this change so I closed the account. Communication is lacking, it's best to look elsewhere for credit. It will take 4-6 weeks to get back my deposit.

I was sold on savings BUT FOOLED I was sold on savings, but this program is difficult to use, randomly charges are being declined and random stations aren't in the approved network. Customer service is lacking as well. If you are using a fuel card program already, DON'T SWITCH!

Frustrating We made payment 12 days ago and the payment never posts. Made several calls to check on this and was told every time that the system needed up to 48 hours to reflect payments. Called 4 days ago to make sure account was active As of today its still not active But a new 15 dollar mystery charge has been added I just found out that this is the new monthly membership fee

This company doesn't deserve 1 star This company doesn't deserve 1 star. They a crooked beyond belief with deep pockets. The prey on small companies with there fees,and more fees then more fees. You basically need an attorney to figure a statement out. Late 2 days they throw a high risk fee,late fee and interest fee. All added it is about 40 percent of your bill. STAY AWAY!!! Customer service is also extremely useless. I can not say it enough. Stay away. Find another card

Zero stars Zero stars! Speedway, wake up! Find a new partner beside FleetCor. The absolute worst customer service experience. We spend about 5k a month, so we are not big potatoes, but not small neither. Anyhow, FleetCor is having problems with their local post office (per their customer service) delivering mail on time. In the past 6 months, they have locked our account because of non-payment 3 times. Even though we mailed a check up to 10 days prior to the due date. They has left our drivers stranded without the ability to fill up. Call customer service and get run around. We are done! Currently applying for credit with a competitor and will be parting ways.