ZERO HUMAN SUPPORT Their help center does not allow you to contact human support if your issue cannot be resolved by their chat bot or in the help center articles. Extremely frustrating.

I’m an event organizer I’m an event organizer. Eventbrite is one of the platforms we use to list our events - we noticed missing money for certain events and when we asked they restricted our payouts completely. A month later we get them back and when we bring up the missing money of ours again… they restrict our entire payouts again. It’s impossible to get anyone on the phone - and we asked them to take our events off their platform and they refuse to do that also. So they are still selling our products and are unwilling to pay us at all for any event. And still haven’t answered us about our missing money from months ago. They are a complete scam!!!!

Organizers: They will steal your money TL;DR: Organizers, stay away if you're looking for a fair ticket sales service. Eventbrite recently introduced a new "Organizer fee", since the crapload of money they are making from their ticket sale fees wasn't enough. But as it turns out, they will also overcharge you on these organizer fees and will refuse to refund the difference, no matter how much you prove to them they charged too much. A customer service representative will kindly tell you they are working on a refund, only to receive an email two days later with some false or irrelevant reason why they won't. I have screenshots to prove everything. Bottom line, they will steal your money. Honestly, if someone files a class action against them for these overcharges I will be happy to join.

Sold tickets to canceled concert and… Sold tickets to canceled concert and decline to _cancel_ event to invoke money return. Ticket sold in January. Canceled event was at March 24. Not answering emails. No support. No money return.

Rubbish - don’t bother with it What a waste of time. Can’t see my tickets and when I click the links, Eventbright disappears and I’m back on my Home Screen. I’ve had the link sent 4 times, logged out and back in again to no avail. Just a very poor site.