"something is wrong" message for refund page I ended up using eventbrite again and if there was an option for negative stars, I'd give that. Why? Because this time, the process of refunding a customer is far worse. When you click the refund button, you'll see their "something is wrong" page that stays on for a few minutes before the proper refund page appears. This may have tricked other organizers believing they should seek help in processing refunds. It wouldn't have been terrible if the "something is wrong" page was replaced with a "loading refunds page". Anyone in process of receiving an eligible refund from any organizer on that platform should be prepared to file a lawsuit against Eventbrite. DO NOT LET EVENTBRITE STEAL ANY OF YOUR MONEY YOU ARE ENTITLED TO FROM THEM !!!

wish i could rank it lower wish i could rank it lower, avoid using this platform as a business owner. Their marketing services do not work

I am an event organizer They suspended my account on the day I received payment and I did not receive any notification. They did not pay me. They did not respond to any emails.

Sold tickets to canceled concert and… Sold tickets to canceled concert and decline to _cancel_ event to invoke money return. Ticket sold in January. Canceled event was at March 24. Not answering emails. No support. No money return.

ZERO HUMAN SUPPORT Their help center does not allow you to contact human support if your issue cannot be resolved by their chat bot or in the help center articles. Extremely frustrating.