Extremely poor customer care Extremely poor customer care. Got in a loop with an ai bot wjen I asked why emails which were being sent with no problems before were all of a sudden being 'held for review' for nearly a month! Bot went round in circles trying to direct me to a form to fill out to speak to an actual person and report the problem?? Shoddy beyond belief! So I still can't email ticket holders and due to the lack of actual people, this is likely to not be resolved either!

Organizers: They will steal your money TL;DR: Organizers, stay away if you're looking for a fair ticket sales service. Eventbrite recently introduced a new "Organizer fee", since the crapload of money they are making from their ticket sale fees wasn't enough. But as it turns out, they will also overcharge you on these organizer fees and will refuse to refund the difference, no matter how much you prove to them they charged too much. A customer service representative will kindly tell you they are working on a refund, only to receive an email two days later with some false or irrelevant reason why they won't. I have screenshots to prove everything. Bottom line, they will steal your money. Honestly, if someone files a class action against them for these overcharges I will be happy to join.

ZERO HUMAN SUPPORT Their help center does not allow you to contact human support if your issue cannot be resolved by their chat bot or in the help center articles. Extremely frustrating.

Supporters Of Scamming I emailed, telephoned and reported to Eventbrite I had not received instruction nor received a ticket for an event I had purchased through Eventbrite for £18.04, they responded, I was not eligible for a refund and should contact the event organiser to resolve the issue. However, I could not contact the organiser through Eventbrite because Eventbrite was having difficulties retrieving the merchants' profile and I received no response from merchants when emailing them directly.

Not 'Smart' in any way Can't seem to realise that if I am invited to a work event (Webinar) I might want the tickets sent to my work email. Keeps directing me back to my personal email and then doesn't send tickets to either. Missing out on vital training right now.