They don't give a rat's azz about… They don't give a rat's azz about customers. They simply ignore any email (their only contact method) requesting help with any type of issue.

ZERO HUMAN SUPPORT Their help center does not allow you to contact human support if your issue cannot be resolved by their chat bot or in the help center articles. Extremely frustrating.

Supporters Of Scamming I emailed, telephoned and reported to Eventbrite I had not received instruction nor received a ticket for an event I had purchased through Eventbrite for £18.04, they responded, I was not eligible for a refund and should contact the event organiser to resolve the issue. However, I could not contact the organiser through Eventbrite because Eventbrite was having difficulties retrieving the merchants' profile and I received no response from merchants when emailing them directly.

Not 'Smart' in any way Can't seem to realise that if I am invited to a work event (Webinar) I might want the tickets sent to my work email. Keeps directing me back to my personal email and then doesn't send tickets to either. Missing out on vital training right now.

I’m an event organizer I’m an event organizer. Eventbrite is one of the platforms we use to list our events - we noticed missing money for certain events and when we asked they restricted our payouts completely. A month later we get them back and when we bring up the missing money of ours again… they restrict our entire payouts again. It’s impossible to get anyone on the phone - and we asked them to take our events off their platform and they refuse to do that also. So they are still selling our products and are unwilling to pay us at all for any event. And still haven’t answered us about our missing money from months ago. They are a complete scam!!!!