Natalie
PYSupporters of con artists I don’t know what’s happened to Eventbrite recently, but I’ve booked and paid for several events that haven’t happened. When I’ve clicked on zoom links to join events, I’ve received error messages saying the links are invalid. I’ve tried contacting Eventbrite for support, but never received a response. I’ve directly emailed the organisers multiple times, and again, haven’t received a response. I wouldn’t mind if these events were free, but when I’m paying £30 a pop and I never hear back from anyone, this feels like a massive con.
Allie Thiel
GBZERO HUMAN SUPPORT Their help center does not allow you to contact human support if your issue cannot be resolved by their chat bot or in the help center articles. Extremely frustrating.
customer
GBNot 'Smart' in any way Can't seem to realise that if I am invited to a work event (Webinar) I might want the tickets sent to my work email. Keeps directing me back to my personal email and then doesn't send tickets to either. Missing out on vital training right now.
Angie Welton
GBExtremely poor customer care Extremely poor customer care. Got in a loop with an ai bot wjen I asked why emails which were being sent with no problems before were all of a sudden being 'held for review' for nearly a month! Bot went round in circles trying to direct me to a form to fill out to speak to an actual person and report the problem?? Shoddy beyond belief! So I still can't email ticket holders and due to the lack of actual people, this is likely to not be resolved either!
Consumer
GBShould be a zero star rating Should be a zero star rating. This company took $500 from me for concert tickets, I got to the concert and my tickets were “not found” this company is a fraud and scam. Do mot buy tickets here.