They don't give a rat's azz about… They don't give a rat's azz about customers. They simply ignore any email (their only contact method) requesting help with any type of issue.

Eventbrite stole money from us Eventbrite stole money from us! They took over 5k in ticket sales then refused to release the funds to us. A few days before the event they suspended our account and froze all our money because we “violated community standards” Eventbrite said they would refund money to all the guests but never did. This place is criminal !! It needs to be shut down!

Supporters Of Scamming I emailed, telephoned and reported to Eventbrite I had not received instruction nor received a ticket for an event I had purchased through Eventbrite for £18.04, they responded, I was not eligible for a refund and should contact the event organiser to resolve the issue. However, I could not contact the organiser through Eventbrite because Eventbrite was having difficulties retrieving the merchants' profile and I received no response from merchants when emailing them directly.

Extremely poor customer care Extremely poor customer care. Got in a loop with an ai bot wjen I asked why emails which were being sent with no problems before were all of a sudden being 'held for review' for nearly a month! Bot went round in circles trying to direct me to a form to fill out to speak to an actual person and report the problem?? Shoddy beyond belief! So I still can't email ticket holders and due to the lack of actual people, this is likely to not be resolved either!

Rubbish - don’t bother with it What a waste of time. Can’t see my tickets and when I click the links, Eventbright disappears and I’m back on my Home Screen. I’ve had the link sent 4 times, logged out and back in again to no avail. Just a very poor site.