They don't give a rat's azz about… They don't give a rat's azz about customers. They simply ignore any email (their only contact method) requesting help with any type of issue.

"something is wrong" message for refund page I ended up using eventbrite again and if there was an option for negative stars, I'd give that. Why? Because this time, the process of refunding a customer is far worse. When you click the refund button, you'll see their "something is wrong" page that stays on for a few minutes before the proper refund page appears. This may have tricked other organizers believing they should seek help in processing refunds. It wouldn't have been terrible if the "something is wrong" page was replaced with a "loading refunds page". Anyone in process of receiving an eligible refund from any organizer on that platform should be prepared to file a lawsuit against Eventbrite. DO NOT LET EVENTBRITE STEAL ANY OF YOUR MONEY YOU ARE ENTITLED TO FROM THEM !!!

Eventbrite stole money from us Eventbrite stole money from us! They took over 5k in ticket sales then refused to release the funds to us. A few days before the event they suspended our account and froze all our money because we “violated community standards” Eventbrite said they would refund money to all the guests but never did. This place is criminal !! It needs to be shut down!

I’m an event organizer I’m an event organizer. Eventbrite is one of the platforms we use to list our events - we noticed missing money for certain events and when we asked they restricted our payouts completely. A month later we get them back and when we bring up the missing money of ours again… they restrict our entire payouts again. It’s impossible to get anyone on the phone - and we asked them to take our events off their platform and they refuse to do that also. So they are still selling our products and are unwilling to pay us at all for any event. And still haven’t answered us about our missing money from months ago. They are a complete scam!!!!

I am an event organizer They suspended my account on the day I received payment and I did not receive any notification. They did not pay me. They did not respond to any emails.