Extremely poor customer care Extremely poor customer care. Got in a loop with an ai bot wjen I asked why emails which were being sent with no problems before were all of a sudden being 'held for review' for nearly a month! Bot went round in circles trying to direct me to a form to fill out to speak to an actual person and report the problem?? Shoddy beyond belief! So I still can't email ticket holders and due to the lack of actual people, this is likely to not be resolved either!

Should be a zero star rating Should be a zero star rating. This company took $500 from me for concert tickets, I got to the concert and my tickets were “not found” this company is a fraud and scam. Do mot buy tickets here.

Avoid at all costs Avoid at all costs. No way to contact an actual human and all support centre requests are automatically denied

I am an event organizer They suspended my account on the day I received payment and I did not receive any notification. They did not pay me. They did not respond to any emails.

Supporters Of Scamming I emailed, telephoned and reported to Eventbrite I had not received instruction nor received a ticket for an event I had purchased through Eventbrite for £18.04, they responded, I was not eligible for a refund and should contact the event organiser to resolve the issue. However, I could not contact the organiser through Eventbrite because Eventbrite was having difficulties retrieving the merchants' profile and I received no response from merchants when emailing them directly.