Eventbrite

155 5th St., 94103, San Francisco, United States
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1.10
Based on 20 Reviews

5

0.00%

4

0.00%

3

5.00%

2

0.00%

1

95.00%
About Eventbrite

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.

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Allie Thiel
GB

ZERO HUMAN SUPPORT Their help center does not allow you to contact human support if your issue cannot be resolved by their chat bot or in the help center articles. Extremely frustrating.

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Yati Rafyanti
CA

Stay away from Eventbrite! I ordered tickets for Taqsim Driver and only receive 1 confirmation, and NEVER RECEIVED TICKETS in my account! There's no way to contact them: their Support simply "UH OH We have a problem" - doesn't work. Their messaging on Facebook doesn't understand my question. There's no email support. Are they scamming customers??

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Rob
GB

Avoid at all costs Avoid at all costs. No way to contact an actual human and all support centre requests are automatically denied

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Ritchhh
GB

Does the job but it's a minefield Does the job but it's a minefield. Their account management is the worst engineering I have seen in ages. They clearly worked hard to lower barriers to buy tickets but the effort to give a good user experience after buying is offensively low. You can easily fill a form found on a social network without thinking too much as there's no login required so, if you use a different email (intentionally or not) from the one you already registered with Eventbrite the only way to get your tickets is to create a new account with that email and get confused af especially when you want to use the app for a few tickets. This results in a mess of accounts and tickets getting lost. They didn't include multiple emails or email aliases in the thinking.

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customer
GB

Not 'Smart' in any way Can't seem to realise that if I am invited to a work event (Webinar) I might want the tickets sent to my work email. Keeps directing me back to my personal email and then doesn't send tickets to either. Missing out on vital training right now.

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