Never received my concert tickets even… Never received my concert tickets even though my card was charged. No communication from Eventbrite or concert host to resolve the issue! Maybe a scam!

"something is wrong" message for refund page I ended up using eventbrite again and if there was an option for negative stars, I'd give that. Why? Because this time, the process of refunding a customer is far worse. When you click the refund button, you'll see their "something is wrong" page that stays on for a few minutes before the proper refund page appears. This may have tricked other organizers believing they should seek help in processing refunds. It wouldn't have been terrible if the "something is wrong" page was replaced with a "loading refunds page". Anyone in process of receiving an eligible refund from any organizer on that platform should be prepared to file a lawsuit against Eventbrite. DO NOT LET EVENTBRITE STEAL ANY OF YOUR MONEY YOU ARE ENTITLED TO FROM THEM !!!

They don't give a rat's azz about… They don't give a rat's azz about customers. They simply ignore any email (their only contact method) requesting help with any type of issue.

Sold tickets to canceled concert and… Sold tickets to canceled concert and decline to _cancel_ event to invoke money return. Ticket sold in January. Canceled event was at March 24. Not answering emails. No support. No money return.

Should be a zero star rating Should be a zero star rating. This company took $500 from me for concert tickets, I got to the concert and my tickets were “not found” this company is a fraud and scam. Do mot buy tickets here.