Does the job but it's a minefield Does the job but it's a minefield. Their account management is the worst engineering I have seen in ages. They clearly worked hard to lower barriers to buy tickets but the effort to give a good user experience after buying is offensively low. You can easily fill a form found on a social network without thinking too much as there's no login required so, if you use a different email (intentionally or not) from the one you already registered with Eventbrite the only way to get your tickets is to create a new account with that email and get confused af especially when you want to use the app for a few tickets. This results in a mess of accounts and tickets getting lost. They didn't include multiple emails or email aliases in the thinking.

I’m an event organizer I’m an event organizer. Eventbrite is one of the platforms we use to list our events - we noticed missing money for certain events and when we asked they restricted our payouts completely. A month later we get them back and when we bring up the missing money of ours again… they restrict our entire payouts again. It’s impossible to get anyone on the phone - and we asked them to take our events off their platform and they refuse to do that also. So they are still selling our products and are unwilling to pay us at all for any event. And still haven’t answered us about our missing money from months ago. They are a complete scam!!!!

Not 'Smart' in any way Can't seem to realise that if I am invited to a work event (Webinar) I might want the tickets sent to my work email. Keeps directing me back to my personal email and then doesn't send tickets to either. Missing out on vital training right now.

Supporters of con artists I don’t know what’s happened to Eventbrite recently, but I’ve booked and paid for several events that haven’t happened. When I’ve clicked on zoom links to join events, I’ve received error messages saying the links are invalid. I’ve tried contacting Eventbrite for support, but never received a response. I’ve directly emailed the organisers multiple times, and again, haven’t received a response. I wouldn’t mind if these events were free, but when I’m paying £30 a pop and I never hear back from anyone, this feels like a massive con.

Scam Scam! I bought concert tickets from them to arrive and be told I was scammed I have reached out to customer service and they won’t do anything so not trust Eventbrite