ZERO HUMAN SUPPORT Their help center does not allow you to contact human support if your issue cannot be resolved by their chat bot or in the help center articles. Extremely frustrating.

Avoid at all costs Avoid at all costs. No way to contact an actual human and all support centre requests are automatically denied

Scam Scam! I bought concert tickets from them to arrive and be told I was scammed I have reached out to customer service and they won’t do anything so not trust Eventbrite

Eventbrite stole money from us Eventbrite stole money from us! They took over 5k in ticket sales then refused to release the funds to us. A few days before the event they suspended our account and froze all our money because we “violated community standards” Eventbrite said they would refund money to all the guests but never did. This place is criminal !! It needs to be shut down!

Does the job but it's a minefield Does the job but it's a minefield. Their account management is the worst engineering I have seen in ages. They clearly worked hard to lower barriers to buy tickets but the effort to give a good user experience after buying is offensively low. You can easily fill a form found on a social network without thinking too much as there's no login required so, if you use a different email (intentionally or not) from the one you already registered with Eventbrite the only way to get your tickets is to create a new account with that email and get confused af especially when you want to use the app for a few tickets. This results in a mess of accounts and tickets getting lost. They didn't include multiple emails or email aliases in the thinking.