Avoid at all costs Avoid at all costs. No way to contact an actual human and all support centre requests are automatically denied

Supporters Of Scamming I emailed, telephoned and reported to Eventbrite I had not received instruction nor received a ticket for an event I had purchased through Eventbrite for £18.04, they responded, I was not eligible for a refund and should contact the event organiser to resolve the issue. However, I could not contact the organiser through Eventbrite because Eventbrite was having difficulties retrieving the merchants' profile and I received no response from merchants when emailing them directly.

Never received my concert tickets even… Never received my concert tickets even though my card was charged. No communication from Eventbrite or concert host to resolve the issue! Maybe a scam!

Organizers: They will steal your money TL;DR: Organizers, stay away if you're looking for a fair ticket sales service. Eventbrite recently introduced a new "Organizer fee", since the crapload of money they are making from their ticket sale fees wasn't enough. But as it turns out, they will also overcharge you on these organizer fees and will refuse to refund the difference, no matter how much you prove to them they charged too much. A customer service representative will kindly tell you they are working on a refund, only to receive an email two days later with some false or irrelevant reason why they won't. I have screenshots to prove everything. Bottom line, they will steal your money. Honestly, if someone files a class action against them for these overcharges I will be happy to join.

Extremely poor customer care Extremely poor customer care. Got in a loop with an ai bot wjen I asked why emails which were being sent with no problems before were all of a sudden being 'held for review' for nearly a month! Bot went round in circles trying to direct me to a form to fill out to speak to an actual person and report the problem?? Shoddy beyond belief! So I still can't email ticket holders and due to the lack of actual people, this is likely to not be resolved either!