AVOID AVOID AVOID!!! AVOID AVOID AVOID!!! ZERO CUSTOMER SERVICE; ZERO TRANSPARENCY. THEY HOLD FUNDS WITHOUT A REASONS AND HIDE BEHIND EMAILS; THEIR REAL NUMBER IS 888-659-4961; THEY ASK DOCUMENTS FOR SMALL TRANSACTIONS WHILE THE MONEY SITS IN THEIR ACCOUNT; ITS A FRAUDULENT SCHEME; THEY DONOT RESPOND TO EMAILS. THEY DO NOT DISCLOSE THE TRUE COSTS AND TAKE MONEY FROM YOUR ACCOUNT WITHOUT INVOICES OR EXPLANATION.

WePay is the worst credit card processor Being in business from 2006 I had many payment processing systems but WePay is absolutely the worst one. Choose anybody else just don’t trust with your money to WePay, Their “top of the line Smart Terminal” is very outdated and using very old technology- But biggest problem is the company itself, they’ll screw you as soon as they have opportunity. This is company which will always work against you ,not for you. If you ever get chargeback from the customer they’ll always take customers side, not yours. They don’t take their useless equipment back and you will just loose your mob Net by using WePay. Customer service is bad and never helped with issues .

Run from chase and wepay! Hands down the worst credit card processing service around! Hands down the worst customer service I have ever received. I own a wholesale business and Wepay decided to hold a payment from a loyal, repeat, customer. I process their business card probably 10 times each year for large amounts. Chase said there is a 5 day hold on the payment, no explanation. Needed the funds to complete my customers order so I asked them to just refund the charge and I would process again with stripe (stripe has been great). Wepay will not refund the charge till the 5 days hold is up and then it can take another 3 to 7 days for client to get the refund. Flat out refused to refund and told me it is in their terms and agreement that they can opt not to process a refund. Makes me and my business look bad. Once again no explanation or reason as to why this hold is happening. I have processed over 1 million dollars a year with chase wepay for the past two years. No issues w my account or anything? I used PayPal and square for years and never had these problems. Stripe is good too. This was WePay’s 3rd strike with me, closing May we pay and chase altogether. Chase should be ashamed being a billion dollar company and making it harder for small business s to function and blatantly telling me too bad it is in the terms and conditions I agreed to. Shame on chase- The worst

froze account, held funds for 3 YEARS They froze my account. Stopped my payments from coming to my bank, and are saying that they will hold my funds for 3 years for NO REASON GIVEN. Also their customer service is horrible

These people are the worst These people are the worst. They make it almost impossible to work with them. First they take control of your money and will not release it until they are satisfied with all the unneccary documents they ask you to provide. I gave everything from Articles of Incrp, Sunbiz annual reports, licenses, utilities, etc..and they still refused to release my funds, ultimately telling me after a month of back and forth that they rejected my claim and will hold the money I earned for 120 Days before releasing it back to the client I serviced...which means I won't be able to go after those funds and walk away with nothing. Do not work with these vultures. These people deserve everything torturous that comes to them.