WePay

350 Convention Way, Suite 200, 94063, Redwood City
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1.00
Based on 20 Reviews

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3

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1

100.00%
About WePay

WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.

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Alan B
GB

A business credit card processing company that denies transactions for no reason A business credit card processing company that denies transactions for now reason... I am a small business owner and once of my customers asked me to charge him via CC. I used WePay/Chase bank and they held my funds then denied the transaction with out explanation and with out even calling me to inquire. Then when I called for an explanation they said they could not give me one.

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Matthew Furlong
GB

Fraudulent 1099-K from a fraudulent… Fraudulent 1099-K from a fraudulent company. My second bad experience with WePay. WePay withheld my clients funds in their "Reserve Account", closed my account, and refunded the money back to the client after weeks of protest. The money never touched my account, however, WePay issued me a 1099-K for the invoiced amount that was never received, then reported those unearned funds to the IRS as income. There is no customer service whatsoever. When you call the number on the 1099, you receive an automated recording that repeats itself. This damaged they caused will not be easily corrected. Read the reviews - this company need to be shut down and class action lawsuits filed. WePay is not acting in good faith, they are bad actors, and a rogue company.

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Robby Millar
GB

Scam!!!!! Scam!!!!!! They will hold your funds and they do not care that they are putting your business in danger!!!! I spoke to customer service before signing my restaurant and lounge up when my POS system temporarily went down. They reassured me that if I go above $15k in one day that they wouldn't hold my funds beyond one week. I didn't go over the daily limit. But after a weekend of sales they decided to hold $12k for 120 days. There's no one to speak to over the phone. They only correspond via email and they take days to respond. I have no definitive answer to when I will receive my funds.

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Mike
GB

Businesses beware!!! Businesses beware!!! For some reason, they are holding all transactions for all clients for 120 days.. Been using them for over 2 years with no disputes or chargebacks, but for some reason started this October, the started holding all transactions for 120 days..Class Act in the works.

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Alan Abrams
GB

AVOID AVOID AVOID!!! AVOID AVOID AVOID!!! ZERO CUSTOMER SERVICE; ZERO TRANSPARENCY. THEY HOLD FUNDS WITHOUT A REASONS AND HIDE BEHIND EMAILS; THEIR REAL NUMBER IS 888-659-4961; THEY ASK DOCUMENTS FOR SMALL TRANSACTIONS WHILE THE MONEY SITS IN THEIR ACCOUNT; ITS A FRAUDULENT SCHEME; THEY DONOT RESPOND TO EMAILS. THEY DO NOT DISCLOSE THE TRUE COSTS AND TAKE MONEY FROM YOUR ACCOUNT WITHOUT INVOICES OR EXPLANATION.

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