WePay

350 Convention Way, Suite 200, 94063, Redwood City
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1.00
Based on 20 Reviews

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1

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About WePay

WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.

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Amber Thurman
GB

WePay are criminals that need to be stopped Sadly I found out too late that WePay is crooked. Many businesses have the same story, randomly stopped processing payments, held funds and refuse to release to me or refund to clients and it's been 70 days and counting. I've read businesses never get their thousands of dollars back even 1+ year later. Seriously considering a class action lawsuit against these criminals.

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Mike
GB

Businesses beware!!! Businesses beware!!! For some reason, they are holding all transactions for all clients for 120 days.. Been using them for over 2 years with no disputes or chargebacks, but for some reason started this October, the started holding all transactions for 120 days..Class Act in the works.

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Alan Abrams
GB

AVOID AVOID AVOID!!! AVOID AVOID AVOID!!! ZERO CUSTOMER SERVICE; ZERO TRANSPARENCY. THEY HOLD FUNDS WITHOUT A REASONS AND HIDE BEHIND EMAILS; THEIR REAL NUMBER IS 888-659-4961; THEY ASK DOCUMENTS FOR SMALL TRANSACTIONS WHILE THE MONEY SITS IN THEIR ACCOUNT; ITS A FRAUDULENT SCHEME; THEY DONOT RESPOND TO EMAILS. THEY DO NOT DISCLOSE THE TRUE COSTS AND TAKE MONEY FROM YOUR ACCOUNT WITHOUT INVOICES OR EXPLANATION.

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VG
GB

froze account, held funds for 3 YEARS They froze my account. Stopped my payments from coming to my bank, and are saying that they will hold my funds for 3 years for NO REASON GIVEN. Also their customer service is horrible

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Peter A.
GB

Beware WePay We setup a new WePay account (through Freshbooks), and WePay held our first payment for over 7 days, & then decided to refund the payment without any exact reason. Here's the exact message they gave us (below): "We request that this payment be processed outside of WePay. Our banks and processors hold us to a strict guideline on what we can and cannot process through our site. Because of the proprietary nature of our review process, we are unable to share exact details." Shady, and shows ill-intent towards small business. Beware this company.

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