The shop is in the Czech Republic and… The shop is in the Czech Republic and delivery is at least one month and refunds are impossible. This important information is not displayed on the website, which is very unfair and bad business policy. But why should I be surprised, as I have lived half my life in Eastern Europe where such scams are commonplace. Oh, and please don't just write a copy paste reply, but change the name of the shop to "Metal shop Czech Republic" or something 'cause if not, then it will only be a scam.

Took a little longer than I hoped but I…good boots Took a little longer than I hoped but I know it was from a few miles away, worried me for a while pleasd with the boots, will shop again thanks metal shop

Beware! Ordered a tshirt, it took 20 days to arrive as it came from Portugal warehouse, then to Netherlands and then to UK!! (as per the tracker) I then tried to return this as too small, but their refund policy is 20 days!! They eventually agreed to a return and even though clearly being sent back to a UK postal address they mentioned that there is a 600 Czech krona custom charge!! equivalent of £21, more than the items value. Comical, feeling like i have been totally ripped off on this!!

You guys promise things you can't… You guys promise things you can't deliver such as next day dispatching. You also don't include taxes and custom fees in prices of your products, so something that seems reasonably priced initially ends up being ridiculously expensive . Your customers service is also awful!

Rocktastic! Fantastic business, had the exact shoes I couldn't get anywhere else in my size. They arrived in excellent packaging and in perfect condition. The price was great too, very happy first time customer. Thanks to all at Metalshop!