Kelly-Anne Tomlinson-Docherty
GBExcellent range of products Excellent range of products - takes awhile to get to me but I’m in the UK. But very happy with each item received.
Rob Hibberd
GBAwful Awful. Waited 6 weeks for trainers that never arrived. They where shipped to the wrong address and now I'm being told I'm responsible for shipping costs. First and last time I used metalshop. Reply to emails you already have that info
Emer Ní Chaollaí
GBGreat experience Managed to grab a killstar harness I’ve wanted for a while that’s been out of stock on their site ! Arrived quickly , good pricing , and got updates often on my order so I wasn’t worried . Would definitely buy from them again !
customer
GBYou guys promise things you can't… You guys promise things you can't deliver such as next day dispatching. You also don't include taxes and custom fees in prices of your products, so something that seems reasonably priced initially ends up being ridiculously expensive . Your customers service is also awful!
Rod Hobbs
GBBeware! Ordered a tshirt, it took 20 days to arrive as it came from Portugal warehouse, then to Netherlands and then to UK!! (as per the tracker) I then tried to return this as too small, but their refund policy is 20 days!! They eventually agreed to a return and even though clearly being sent back to a UK postal address they mentioned that there is a 600 Czech krona custom charge!! equivalent of £21, more than the items value. Comical, feeling like i have been totally ripped off on this!!