Superior service to competitors I recently ordered something small from my sales person but received the same service and follow up I got on larger purchases. I buy with confidence from SW

I ordered by phone I ordered by phone. The salesperson listened to what I wanted. He was polite and had great phone etiquette. My purchase was shipped immediately and arrived in a well-packaged box. As always, Sweetwater never disappoints.

Sweetwater - Joel McCann Joel McCann, from Sweetwater, was awesome with going over my questions with the product, then keeping me informed throughout the purchase of my new gear until I received it exactly when they said it would arrive. Then Joel followed up a few days later making sure my new gear was working well, and meeting my expectations. Great job!!

SweetWater Always goes the extra mile… SweetWater Always goes the extra mile to make sure you get what you want and need real quick so as you can use it. I am 65 yrs old and will not go anywhere else but SweetWater for advice and gear. Staff will go go overboard for you! Just call and anyone who answers is the right one to talk to!

Regular string order Regular string order. Sweetwater’s prices are competitive, but where they stand out is on customer service. Even on something as minimal as guitar strings, I get follow-up calls when they ship, and again after delivery to make sure everything’s cool. Nobody else does that. So even if the price is a dollar or two higher (usually not), it’s worth it for the support. Never regretted buying from them.