Sweetwater

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4.20
Based on 20 Reviews

5

80.00%

4

0.00%

3

0.00%

2

0.00%

1

20.00%
About Sweetwater

Sweetwater is the world's leading music technology and instrument retailer, offering highly knowledgeable Sales Engineers, in-house Technical Support and Service Departments, huge selection, amazing prices, and free shipping.

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Barb Singleton
GB

Great company Great company! Only ordered a set of children’s rhythm sticks for about $3 and still received a call from company “thanking me for my order!” Who does that anymore. I have spread the word! Buy USA and Springwater co! Timely shipping and tracking.

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Reliant Radon Solutions
GB

I ordered by phone I ordered by phone. The salesperson listened to what I wanted. He was polite and had great phone etiquette. My purchase was shipped immediately and arrived in a well-packaged box. As always, Sweetwater never disappoints.

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Lee Wells
GB

Always pleased with this company I am 71 with arthritis and do not play very much and therefore do not order many things. The things that I do order are always shipped very promptly and their prices are about the same as any other REPUTABLE company. Their sale prices are always good. I have never had a problem with any purchase and am not aware of how their customer service is. It would be nice if they would include a receipt with the order.

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Mitchell Crewe
CA

Great customer service reps I had a bit of a mishap with an order that got hit with a ~30% customs fee importing a set of speakers from sweetwater Into Canada. I ended up having to refuse the packaged due to the exceedingly high duty. At first I had though this was a total loss, but after reaching out to sweetwater i have nothing but good things to say about their customer service team. If you live in Canada, inquire about customs fees prior to ordering but rest assured their customer service is top notch.

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YBAngry
GB

I did not receive my order and… I did not receive my order and Sweetwater refilled my order, seemingly with a smile. I really appreciated that.

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