I have been dealing with Sweetwater for over ten years! I have been dealing with Sweetwater for over ten years and I am always extra pleased with everything purchased from them. The quality of my small amplifiers and microphones to the stands for my music - the help over the phone and follow-ups - and the candy! Thank you so much!

I did not receive my order and… I did not receive my order and Sweetwater refilled my order, seemingly with a smile. I really appreciated that.

Always pleased with this company I am 71 with arthritis and do not play very much and therefore do not order many things. The things that I do order are always shipped very promptly and their prices are about the same as any other REPUTABLE company. Their sale prices are always good. I have never had a problem with any purchase and am not aware of how their customer service is. It would be nice if they would include a receipt with the order.

Regular string order Regular string order. Sweetwater’s prices are competitive, but where they stand out is on customer service. Even on something as minimal as guitar strings, I get follow-up calls when they ship, and again after delivery to make sure everything’s cool. Nobody else does that. So even if the price is a dollar or two higher (usually not), it’s worth it for the support. Never regretted buying from them.

Ian Haas = a great experience I've purchased my last two guitars from Ian Haas, with one more in the pipeline. I also just purchased a Boss Katana amp. Ian makes the process enjoyable and fun, more like chatting with a friend rather than a salesperson. I'm not a high volume buyer, but Ian and Sweetwater have my loyalty. I can't imagine shopping anywhere else.