SweetWater Always goes the extra mile… SweetWater Always goes the extra mile to make sure you get what you want and need real quick so as you can use it. I am 65 yrs old and will not go anywhere else but SweetWater for advice and gear. Staff will go go overboard for you! Just call and anyone who answers is the right one to talk to!

Always a great experience! I always have a great experience with Sweetwater. Their selection is amazing, and I always appreciate the plethora of videos they have about each item. I love having a real person to talk with, and I love even more that that person stays consistent over time, so I can get to know them and they can get to know me. Having that history makes future questions and purchases so much easier.

I did not receive my order and… I did not receive my order and Sweetwater refilled my order, seemingly with a smile. I really appreciated that.

Always pleased with this company I am 71 with arthritis and do not play very much and therefore do not order many things. The things that I do order are always shipped very promptly and their prices are about the same as any other REPUTABLE company. Their sale prices are always good. I have never had a problem with any purchase and am not aware of how their customer service is. It would be nice if they would include a receipt with the order.

I ordered by phone I ordered by phone. The salesperson listened to what I wanted. He was polite and had great phone etiquette. My purchase was shipped immediately and arrived in a well-packaged box. As always, Sweetwater never disappoints.