Ian Haas = a great experience I've purchased my last two guitars from Ian Haas, with one more in the pipeline. I also just purchased a Boss Katana amp. Ian makes the process enjoyable and fun, more like chatting with a friend rather than a salesperson. I'm not a high volume buyer, but Ian and Sweetwater have my loyalty. I can't imagine shopping anywhere else.

Always pleased with this company I am 71 with arthritis and do not play very much and therefore do not order many things. The things that I do order are always shipped very promptly and their prices are about the same as any other REPUTABLE company. Their sale prices are always good. I have never had a problem with any purchase and am not aware of how their customer service is. It would be nice if they would include a receipt with the order.

An overall great experience. Great customer service, value, and products. I purchased an amp, among other items. Overall, a great experience.

I ordered by phone I ordered by phone. The salesperson listened to what I wanted. He was polite and had great phone etiquette. My purchase was shipped immediately and arrived in a well-packaged box. As always, Sweetwater never disappoints.

I have been dealing with Sweetwater for over ten years! I have been dealing with Sweetwater for over ten years and I am always extra pleased with everything purchased from them. The quality of my small amplifiers and microphones to the stands for my music - the help over the phone and follow-ups - and the candy! Thank you so much!