JD
GBRegular string order Regular string order. Sweetwater’s prices are competitive, but where they stand out is on customer service. Even on something as minimal as guitar strings, I get follow-up calls when they ship, and again after delivery to make sure everything’s cool. Nobody else does that. So even if the price is a dollar or two higher (usually not), it’s worth it for the support. Never regretted buying from them.
Bruce Brewer
GBPEDAL DOWN, SWEETWATER RESCUE I had a Headrush pedal that malfunctioned. I contacted Sweetwater after contacting Headrush. I still have not gotten a single reply from Headrush (been almost 3 months now). Joshua Bortner of Sweetwater's support team took care of me and got me up and running in my studio again within days. You can't get better service than at Sweetwater....... Bruce Brewer
S. S.
GB_THE_ place to purchase music gear Thanks to a dedicated sales team who knows me now and some of the best prices, I have no reason to shop anywhere besides Sweetwater. They help me make my choice and then back what they sell.
Tom Stone
GBSuperior service to competitors I recently ordered something small from my sales person but received the same service and follow up I got on larger purchases. I buy with confidence from SW
Marie
GBI have been dealing with Sweetwater for over ten years! I have been dealing with Sweetwater for over ten years and I am always extra pleased with everything purchased from them. The quality of my small amplifiers and microphones to the stands for my music - the help over the phone and follow-ups - and the candy! Thank you so much!