Annual Albums Never Released On Time My fiancé releases an album every 5/23, and Octiive managed to mess up the last 2 years (2020 & 2021). He loads everything a month in advance on their site, but it never seems to be enough time for them to figure things out. Last year it was that Apple was taking a while with the explicit songs, but they didn’t tell him this in advance - instead HE had to reach out to them THE DAY (5/23/20) he saw the album was NOT available and it didn’t get resolved for about a week ; this year it’s that Apple won’t accept the image for the album cover, so he sent a clearer/larger version (still leaving them with 3 weeks to do their job) - but 5/23/21 NO ALBUM released... again, HE had to contact THEM. They got back to him 5/24/21 saying it was still the image issue. It’s just unprofessional. He pays an annual fee to be able to release these 5/23 albums (plus more)... but this specific date is what he promotes. Then they always have issues. We will see if they offer to discount or something. Might not be worth continuing this contract.

they locked me out of my account for no… they locked me out of my account for no reason, didn’t reply to my emails or give me a refund!! i spent $40 on 2 albums and never got a single penny back, i’m very disappointed. update - the money was refunded, a little slow on service but i still got the money back

Bad service Octiive Bad service, Unauthorized Card transaction, don't use their service? The didn't pay you, without any reason the blocked you. The didn't reply your email. poor support! Don't use it

Highly recommend! I´m extremely satisfied with Octiive's music distribution platform. The customer service has been exceptional, providing prompt and helpful assistance whenever I've needed it. Their dedication to supporting artists is evident, making the distribution process smooth and enjoyable.Highly recommend!

Pure fraud! Pure scam, Don't use this service. They just close my account without pay!!! Amazing!