Mr Thomas Crouch
GBLost 100,000 plays overnight Been with Soundrop since 2014 and been really happy. This year they started duplicating my videos on youtube. My most popular video was upto 78000 views. I contacted them to ask what was going on, no reply, the videos kept being duplicated by IIP-DDS a Soundrop 'partner'. Then suddenly overnight all the original videos were deleted and all my counts are back to zero. All playlists, links, likes etc are now useless. I've gone from around 1000 plays per week and around $15 per month to virtually nothing. The channel is ruined. I've pleaded with Soundrop to restore with no reply. A real kick in the teeth. No reason given, no response. Heartbreaking.
Tony
GBService worse after asking for upload fee This is the second time a release has been delayed. I uploaded everything over two weeks ago and set the release date for today which is plenty of time according to their website. Not only is it not live on Spotify (probably THE most popular platform) it's not even up on YouTube when soundrop has it listed as live. Seriously what is going on here? And now it costs money to upload when their service is worse than it's ever been??? This is the last time I will ever use soundrop for music distribution. Totally and utterly unprofessional. You have ONE job to distribute music and you can't get that right.
Emi
ITVery very bad services!! Albums lost! After upload a lot of cd, with my original work, they wrote me an email where they say that I violated copyright, with my music!! I have responded that I have uploaded with them, all original music, or classical public domain, my music in creative commons too! They asked me documents about MY music! I have not understood. I asked what kind of documents, about me... No respond. After 2 hours they have deleted my music from digital stores!! My music o public domain classical music with 10.000 listeners for a lot of pieces in spotify! Do not waste your time! Stay away! They are a family, work maybe at home... they are a part of cd baby maybe, so go to other major distributor or free distributors...
anon
GBLong Waits Months' worth of waiting for your music to get distributed because they're painfully slow and reject everything. Also, near impossible to get approved for auto distro. ONLY positive about this is the price
Europop Forever
GBFinally have left this absolute joke of… Finally have left this absolute joke of a distributor, and re-released my music elsewhere. Your much better off going to a company like anti-joy and paying £20 a year. Some points to take into account if you choose to use soundrops services 1. No Customer Support. None. - Good luck getting any response from any human if you have an issue. If your lucky you might get a response Months, yes MONTHS later. 2. Releases delayed. - even if you submit a release months early, they will only pass the processing stage days before the release date which already delays it by 2 weeks. 3. Bugs. site is buggy and there will most of the time be an issue with your release where it tells you to email support. well good luck getting a response.