0 Communication for 5 weeks before… 0 Communication for 5 weeks before release. Release meant to be next week and songs are locked on Sounddrop platform. Have emailed each week to customer service with no reply. Artist page on spotify not appearing so can't pitch tracks. Severely dissapointed and don't know how to take down

Soundrop's affordable cover licenses has been a life saver! I have been using Soundrop since July 2023 and have only had positive experiences with them. I am a small video game cover musician and Soundrop's price for cover song licensing is incredible and is the reason I'm able to get my songs up on music streaming services due to my low income. They have always been upfront about video game songs I'm not able to upload due to licensing issues (Such as music not being release in the US etc.) meaning I'd need a custom license and go else where, but for the songs I'm able to upload and release, there have never been any issues. When I have had metadata issues with song releases such as cover art, title or spelling mistakes, they have always been quick to update and release the music in a timely manner. Towards the end of last year, I was under a different artist name on streaming services and decided to takedown my music and rebrand due to concerns of my artist name potentially causing issues with a game company. The take downs of all my songs were all successful and done very quickly. I understand the customer service isn't the best at all at the moment, so I really hope this improves in the future to help Soundrop gain more positive reviews and experiences for future costumers. That would be my only feedback for Soundrop.

AMAZING MUSIC DISTRIBUTION PLATFORM I don't know why there are a lot of bad reviews. But I can assure you that after trying out a lot of music distribution platforms, I have come to a conclusion that Soundrop is the most affordable, efficient platform among them all. They genuinely respect and care for all of the music producers and lovers such as myself. I am glad that I found Soundrop. At the start I was a bit sceptical but over time, I have grew to love them by how they communicate to their customers.

Disgusting We have been using Soundrop since 2006 and they have been fine until just recently. Soundrop support claims get you nowhere because the staff does not care about what you need, they just say things to make you feel better without following through. They have withheld over $1,000 from our group in the past 6 months with no explaination. Sick and tired of having to email back and forth because it gets you nowhere. Will never be using them again and I suggest you use another website to stream your music.

They've gone so downhill They've gone so downhill. Processing times are slow and there is NO CUSTOMER SUPPORT AT ALL ANYMORE! NONE! if there is an issue with your release, you must contact them, however just no response. Their customer service was always bad, but for more important cases you would still get responses. Now it's non existent, no matter what issue you have