Mr Thomas Crouch
GBLost 100,000 plays overnight Been with Soundrop since 2014 and been really happy. This year they started duplicating my videos on youtube. My most popular video was upto 78000 views. I contacted them to ask what was going on, no reply, the videos kept being duplicated by IIP-DDS a Soundrop 'partner'. Then suddenly overnight all the original videos were deleted and all my counts are back to zero. All playlists, links, likes etc are now useless. I've gone from around 1000 plays per week and around $15 per month to virtually nothing. The channel is ruined. I've pleaded with Soundrop to restore with no reply. A real kick in the teeth. No reason given, no response. Heartbreaking.
Rudi
GB0 Communication for 5 weeks before… 0 Communication for 5 weeks before release. Release meant to be next week and songs are locked on Sounddrop platform. Have emailed each week to customer service with no reply. Artist page on spotify not appearing so can't pitch tracks. Severely dissapointed and don't know how to take down
Emi
ITVery very bad services!! Albums lost! After upload a lot of cd, with my original work, they wrote me an email where they say that I violated copyright, with my music!! I have responded that I have uploaded with them, all original music, or classical public domain, my music in creative commons too! They asked me documents about MY music! I have not understood. I asked what kind of documents, about me... No respond. After 2 hours they have deleted my music from digital stores!! My music o public domain classical music with 10.000 listeners for a lot of pieces in spotify! Do not waste your time! Stay away! They are a family, work maybe at home... they are a part of cd baby maybe, so go to other major distributor or free distributors...
Europop Forever
GBFinally have left this absolute joke of… Finally have left this absolute joke of a distributor, and re-released my music elsewhere. Your much better off going to a company like anti-joy and paying £20 a year. Some points to take into account if you choose to use soundrops services 1. No Customer Support. None. - Good luck getting any response from any human if you have an issue. If your lucky you might get a response Months, yes MONTHS later. 2. Releases delayed. - even if you submit a release months early, they will only pass the processing stage days before the release date which already delays it by 2 weeks. 3. Bugs. site is buggy and there will most of the time be an issue with your release where it tells you to email support. well good luck getting a response.
Bundz Tv
GBIt's all a Big Scam The moment you start earning royalties they lock your account and refund what you paid for uploading the songs. What a Scam.