They've gone so downhill They've gone so downhill. Processing times are slow and there is NO CUSTOMER SUPPORT AT ALL ANYMORE! NONE! if there is an issue with your release, you must contact them, however just no response. Their customer service was always bad, but for more important cases you would still get responses. Now it's non existent, no matter what issue you have

Service worse after asking for upload fee This is the second time a release has been delayed. I uploaded everything over two weeks ago and set the release date for today which is plenty of time according to their website. Not only is it not live on Spotify (probably THE most popular platform) it's not even up on YouTube when soundrop has it listed as live. Seriously what is going on here? And now it costs money to upload when their service is worse than it's ever been??? This is the last time I will ever use soundrop for music distribution. Totally and utterly unprofessional. You have ONE job to distribute music and you can't get that right.

If I could give zero stars I would. If I could give zero stars I would with little hesitation, minimal to no support or service. I have had the frustration and utmost displeasure of using Soundrops services, and wouldn't bother writing a review if only I could warn off and advise people not to use let alone consider using them for disturbtion. I sent a project out in feburary, and have had countless amount of issues trying to separate and claim my work DO NOT - DO NOT - DO NOT USE SOUNDROP IN ANY WAY, SHAPE OR FORM FOR ANY MUSIC RELATED WORK. THE COMPANY SHOULD BE SHUT DOWN.

This service is awful This service is awful. They're the only company who will license covers without a recurring fee and they SURE do take advantage of that fact. Slow processing times, constant bugs on the site, ludicrous restrictions on things like art & title (which other distributors don't do), and poor support. Do NOT use these guys. Just put your covers on YouTube, this isn't worth it.

It's just way too wonky It's just way too wonky, releases won't get out on time and they lie about you being able to change release dates manually, pretty much it locks the release for the entire process. Support is useless. Its cheap and good for covers, but it's way too frustrating to try to use for regular releases.