Disgusting We have been using Soundrop since 2006 and they have been fine until just recently. Soundrop support claims get you nowhere because the staff does not care about what you need, they just say things to make you feel better without following through. They have withheld over $1,000 from our group in the past 6 months with no explaination. Sick and tired of having to email back and forth because it gets you nowhere. Will never be using them again and I suggest you use another website to stream your music.

They've gone so downhill They've gone so downhill. Processing times are slow and there is NO CUSTOMER SUPPORT AT ALL ANYMORE! NONE! if there is an issue with your release, you must contact them, however just no response. Their customer service was always bad, but for more important cases you would still get responses. Now it's non existent, no matter what issue you have

Very very bad services!! Albums lost! After upload a lot of cd, with my original work, they wrote me an email where they say that I violated copyright, with my music!! I have responded that I have uploaded with them, all original music, or classical public domain, my music in creative commons too! They asked me documents about MY music! I have not understood. I asked what kind of documents, about me... No respond. After 2 hours they have deleted my music from digital stores!! My music o public domain classical music with 10.000 listeners for a lot of pieces in spotify! Do not waste your time! Stay away! They are a family, work maybe at home... they are a part of cd baby maybe, so go to other major distributor or free distributors...

If I could give zero stars I would. If I could give zero stars I would with little hesitation, minimal to no support or service. I have had the frustration and utmost displeasure of using Soundrops services, and wouldn't bother writing a review if only I could warn off and advise people not to use let alone consider using them for disturbtion. I sent a project out in feburary, and have had countless amount of issues trying to separate and claim my work DO NOT - DO NOT - DO NOT USE SOUNDROP IN ANY WAY, SHAPE OR FORM FOR ANY MUSIC RELATED WORK. THE COMPANY SHOULD BE SHUT DOWN.

Finally have left this absolute joke of… Finally have left this absolute joke of a distributor, and re-released my music elsewhere. Your much better off going to a company like anti-joy and paying £20 a year. Some points to take into account if you choose to use soundrops services 1. No Customer Support. None. - Good luck getting any response from any human if you have an issue. If your lucky you might get a response Months, yes MONTHS later. 2. Releases delayed. - even if you submit a release months early, they will only pass the processing stage days before the release date which already delays it by 2 weeks. 3. Bugs. site is buggy and there will most of the time be an issue with your release where it tells you to email support. well good luck getting a response.