0 Communication for 5 weeks before… 0 Communication for 5 weeks before release. Release meant to be next week and songs are locked on Sounddrop platform. Have emailed each week to customer service with no reply. Artist page on spotify not appearing so can't pitch tracks. Severely dissapointed and don't know how to take down

It's just way too wonky It's just way too wonky, releases won't get out on time and they lie about you being able to change release dates manually, pretty much it locks the release for the entire process. Support is useless. Its cheap and good for covers, but it's way too frustrating to try to use for regular releases.

Extremely slow distribution/response times They used to be great and I never had problems with them for the years I have been with them, however they have been going down hill recently due to extremely slow distribution and customer support response times. It will take them months to distribute your music and answer your emails. This will just hurt your momentum as an artist. It's a shame because I used to like them, but now I will just have to go elsewhere to release future projects. UPDATE: they finally released my EP after two months. After trying to release a cover song with Landr, I relalized how much better Soundrop is for releasing covers even though theyre really slow. So thats why I changed my rating to 3 stars.

I've been working with Soundrop since… I've been working with Soundrop since the very beginning. They used to be called Loundr.FM. With them, my income has grown and I have been doing only music for several years now. Support works very fast, releases are loaded quickly. I tried to cooperate with other services, and came across a lot of problems, including unjustified debiting of money from my card. I express my gratitude to Soundop/

Stay away at all cost They literally talk over half a year to take down music (maybe even longer as it is still not gone from every platform). The customer service is the worst I have ever experienced. They will assure you that stuff is done in 2-3 days and then it takes several months without any information. How about you stop lying to me and just give me a realistic estimate? well they basically stole my music as it is impossible to remove it now. I should never have left distrokid and I will return to them now. At least they have a working platform.