Mr Thomas Crouch
GBLost 100,000 plays overnight Been with Soundrop since 2014 and been really happy. This year they started duplicating my videos on youtube. My most popular video was upto 78000 views. I contacted them to ask what was going on, no reply, the videos kept being duplicated by IIP-DDS a Soundrop 'partner'. Then suddenly overnight all the original videos were deleted and all my counts are back to zero. All playlists, links, likes etc are now useless. I've gone from around 1000 plays per week and around $15 per month to virtually nothing. The channel is ruined. I've pleaded with Soundrop to restore with no reply. A real kick in the teeth. No reason given, no response. Heartbreaking.
DanielNvL
GBSoundrop's affordable cover licenses has been a life saver! I have been using Soundrop since July 2023 and have only had positive experiences with them. I am a small video game cover musician and Soundrop's price for cover song licensing is incredible and is the reason I'm able to get my songs up on music streaming services due to my low income. They have always been upfront about video game songs I'm not able to upload due to licensing issues (Such as music not being release in the US etc.) meaning I'd need a custom license and go else where, but for the songs I'm able to upload and release, there have never been any issues. When I have had metadata issues with song releases such as cover art, title or spelling mistakes, they have always been quick to update and release the music in a timely manner. Towards the end of last year, I was under a different artist name on streaming services and decided to takedown my music and rebrand due to concerns of my artist name potentially causing issues with a game company. The take downs of all my songs were all successful and done very quickly. I understand the customer service isn't the best at all at the moment, so I really hope this improves in the future to help Soundrop gain more positive reviews and experiences for future costumers. That would be my only feedback for Soundrop.
Rudi
GB0 Communication for 5 weeks before… 0 Communication for 5 weeks before release. Release meant to be next week and songs are locked on Sounddrop platform. Have emailed each week to customer service with no reply. Artist page on spotify not appearing so can't pitch tracks. Severely dissapointed and don't know how to take down
Papai Bachar
INComplete Review of Soundrop Positive Features: 1. Very Fast in Distribution. 2. Artist Support is awesome. 3. Royality Splitting. 4. Pre order setup. 5. Many basic features are available. 6. Completely free distribution service. 7. Cover song licensing with one time fee per song. Negative Features: 1. Very Less Store. 2. They don't take distribution seriously. 3. They allow copyrighted samples sometimes. 4. No YouTube Content ID. 5. 15% revenue charge. 6. Very Buggy website. 7. Need to improve their service.
Europop Forever
GBFinally have left this absolute joke of… Finally have left this absolute joke of a distributor, and re-released my music elsewhere. Your much better off going to a company like anti-joy and paying £20 a year. Some points to take into account if you choose to use soundrops services 1. No Customer Support. None. - Good luck getting any response from any human if you have an issue. If your lucky you might get a response Months, yes MONTHS later. 2. Releases delayed. - even if you submit a release months early, they will only pass the processing stage days before the release date which already delays it by 2 weeks. 3. Bugs. site is buggy and there will most of the time be an issue with your release where it tells you to email support. well good luck getting a response.