Long Waits Months' worth of waiting for your music to get distributed because they're painfully slow and reject everything. Also, near impossible to get approved for auto distro. ONLY positive about this is the price

Extremely slow distribution/response times They used to be great and I never had problems with them for the years I have been with them, however they have been going down hill recently due to extremely slow distribution and customer support response times. It will take them months to distribute your music and answer your emails. This will just hurt your momentum as an artist. It's a shame because I used to like them, but now I will just have to go elsewhere to release future projects. UPDATE: they finally released my EP after two months. After trying to release a cover song with Landr, I relalized how much better Soundrop is for releasing covers even though theyre really slow. So thats why I changed my rating to 3 stars.

Disgusting We have been using Soundrop since 2006 and they have been fine until just recently. Soundrop support claims get you nowhere because the staff does not care about what you need, they just say things to make you feel better without following through. They have withheld over $1,000 from our group in the past 6 months with no explaination. Sick and tired of having to email back and forth because it gets you nowhere. Will never be using them again and I suggest you use another website to stream your music.

They've gone so downhill They've gone so downhill. Processing times are slow and there is NO CUSTOMER SUPPORT AT ALL ANYMORE! NONE! if there is an issue with your release, you must contact them, however just no response. Their customer service was always bad, but for more important cases you would still get responses. Now it's non existent, no matter what issue you have

It's just way too wonky It's just way too wonky, releases won't get out on time and they lie about you being able to change release dates manually, pretty much it locks the release for the entire process. Support is useless. Its cheap and good for covers, but it's way too frustrating to try to use for regular releases.