Soundrop's affordable cover licenses has been a life saver! I have been using Soundrop since July 2023 and have only had positive experiences with them. I am a small video game cover musician and Soundrop's price for cover song licensing is incredible and is the reason I'm able to get my songs up on music streaming services due to my low income. They have always been upfront about video game songs I'm not able to upload due to licensing issues (Such as music not being release in the US etc.) meaning I'd need a custom license and go else where, but for the songs I'm able to upload and release, there have never been any issues. When I have had metadata issues with song releases such as cover art, title or spelling mistakes, they have always been quick to update and release the music in a timely manner. Towards the end of last year, I was under a different artist name on streaming services and decided to takedown my music and rebrand due to concerns of my artist name potentially causing issues with a game company. The take downs of all my songs were all successful and done very quickly. I understand the customer service isn't the best at all at the moment, so I really hope this improves in the future to help Soundrop gain more positive reviews and experiences for future costumers. That would be my only feedback for Soundrop.

Stay away at all cost They literally talk over half a year to take down music (maybe even longer as it is still not gone from every platform). The customer service is the worst I have ever experienced. They will assure you that stuff is done in 2-3 days and then it takes several months without any information. How about you stop lying to me and just give me a realistic estimate? well they basically stole my music as it is impossible to remove it now. I should never have left distrokid and I will return to them now. At least they have a working platform.

Very very bad services!! Albums lost! After upload a lot of cd, with my original work, they wrote me an email where they say that I violated copyright, with my music!! I have responded that I have uploaded with them, all original music, or classical public domain, my music in creative commons too! They asked me documents about MY music! I have not understood. I asked what kind of documents, about me... No respond. After 2 hours they have deleted my music from digital stores!! My music o public domain classical music with 10.000 listeners for a lot of pieces in spotify! Do not waste your time! Stay away! They are a family, work maybe at home... they are a part of cd baby maybe, so go to other major distributor or free distributors...

Extremely slow distribution/response times They used to be great and I never had problems with them for the years I have been with them, however they have been going down hill recently due to extremely slow distribution and customer support response times. It will take them months to distribute your music and answer your emails. This will just hurt your momentum as an artist. It's a shame because I used to like them, but now I will just have to go elsewhere to release future projects. UPDATE: they finally released my EP after two months. After trying to release a cover song with Landr, I relalized how much better Soundrop is for releasing covers even though theyre really slow. So thats why I changed my rating to 3 stars.

Service worse after asking for upload fee This is the second time a release has been delayed. I uploaded everything over two weeks ago and set the release date for today which is plenty of time according to their website. Not only is it not live on Spotify (probably THE most popular platform) it's not even up on YouTube when soundrop has it listed as live. Seriously what is going on here? And now it costs money to upload when their service is worse than it's ever been??? This is the last time I will ever use soundrop for music distribution. Totally and utterly unprofessional. You have ONE job to distribute music and you can't get that right.