Finally have left this absolute joke of… Finally have left this absolute joke of a distributor, and re-released my music elsewhere. Your much better off going to a company like anti-joy and paying £20 a year. Some points to take into account if you choose to use soundrops services 1. No Customer Support. None. - Good luck getting any response from any human if you have an issue. If your lucky you might get a response Months, yes MONTHS later. 2. Releases delayed. - even if you submit a release months early, they will only pass the processing stage days before the release date which already delays it by 2 weeks. 3. Bugs. site is buggy and there will most of the time be an issue with your release where it tells you to email support. well good luck getting a response.

If I could give zero stars I would. If I could give zero stars I would with little hesitation, minimal to no support or service. I have had the frustration and utmost displeasure of using Soundrops services, and wouldn't bother writing a review if only I could warn off and advise people not to use let alone consider using them for disturbtion. I sent a project out in feburary, and have had countless amount of issues trying to separate and claim my work DO NOT - DO NOT - DO NOT USE SOUNDROP IN ANY WAY, SHAPE OR FORM FOR ANY MUSIC RELATED WORK. THE COMPANY SHOULD BE SHUT DOWN.

They've gone so downhill They've gone so downhill. Processing times are slow and there is NO CUSTOMER SUPPORT AT ALL ANYMORE! NONE! if there is an issue with your release, you must contact them, however just no response. Their customer service was always bad, but for more important cases you would still get responses. Now it's non existent, no matter what issue you have

Long Waits Months' worth of waiting for your music to get distributed because they're painfully slow and reject everything. Also, near impossible to get approved for auto distro. ONLY positive about this is the price

Stay away at all cost They literally talk over half a year to take down music (maybe even longer as it is still not gone from every platform). The customer service is the worst I have ever experienced. They will assure you that stuff is done in 2-3 days and then it takes several months without any information. How about you stop lying to me and just give me a realistic estimate? well they basically stole my music as it is impossible to remove it now. I should never have left distrokid and I will return to them now. At least they have a working platform.