Nolan
GBLoving it so far. I am fairly new to using a music distributor, and Soundrop has been much more efficient than I anticipated. I usually set my release dates 2-3 weeks in the future, but their processing and delivery times are at longest 1 week and usually 5 days. Very happy with the service and these other poor reviews did used to scare me, as I was and still am sort of new to what I do. I think anyone who leaves 1 star are abusers of the system who are trying to spread lies, I do highly recommend!
Nathan O'Reilly
GBThey've gone so downhill They've gone so downhill. Processing times are slow and there is NO CUSTOMER SUPPORT AT ALL ANYMORE! NONE! if there is an issue with your release, you must contact them, however just no response. Their customer service was always bad, but for more important cases you would still get responses. Now it's non existent, no matter what issue you have
Some Dude Probably
GBThis service is awful This service is awful. They're the only company who will license covers without a recurring fee and they SURE do take advantage of that fact. Slow processing times, constant bugs on the site, ludicrous restrictions on things like art & title (which other distributors don't do), and poor support. Do NOT use these guys. Just put your covers on YouTube, this isn't worth it.
Tony
GBService worse after asking for upload fee This is the second time a release has been delayed. I uploaded everything over two weeks ago and set the release date for today which is plenty of time according to their website. Not only is it not live on Spotify (probably THE most popular platform) it's not even up on YouTube when soundrop has it listed as live. Seriously what is going on here? And now it costs money to upload when their service is worse than it's ever been??? This is the last time I will ever use soundrop for music distribution. Totally and utterly unprofessional. You have ONE job to distribute music and you can't get that right.
Abby Stroud
GBDisgusting We have been using Soundrop since 2006 and they have been fine until just recently. Soundrop support claims get you nowhere because the staff does not care about what you need, they just say things to make you feel better without following through. They have withheld over $1,000 from our group in the past 6 months with no explaination. Sick and tired of having to email back and forth because it gets you nowhere. Will never be using them again and I suggest you use another website to stream your music.