Lost 100,000 plays overnight Been with Soundrop since 2014 and been really happy. This year they started duplicating my videos on youtube. My most popular video was upto 78000 views. I contacted them to ask what was going on, no reply, the videos kept being duplicated by IIP-DDS a Soundrop 'partner'. Then suddenly overnight all the original videos were deleted and all my counts are back to zero. All playlists, links, likes etc are now useless. I've gone from around 1000 plays per week and around $15 per month to virtually nothing. The channel is ruined. I've pleaded with Soundrop to restore with no reply. A real kick in the teeth. No reason given, no response. Heartbreaking.

Service worse after asking for upload fee This is the second time a release has been delayed. I uploaded everything over two weeks ago and set the release date for today which is plenty of time according to their website. Not only is it not live on Spotify (probably THE most popular platform) it's not even up on YouTube when soundrop has it listed as live. Seriously what is going on here? And now it costs money to upload when their service is worse than it's ever been??? This is the last time I will ever use soundrop for music distribution. Totally and utterly unprofessional. You have ONE job to distribute music and you can't get that right.

Soundrop's affordable cover licenses has been a life saver! I have been using Soundrop since July 2023 and have only had positive experiences with them. I am a small video game cover musician and Soundrop's price for cover song licensing is incredible and is the reason I'm able to get my songs up on music streaming services due to my low income. They have always been upfront about video game songs I'm not able to upload due to licensing issues (Such as music not being release in the US etc.) meaning I'd need a custom license and go else where, but for the songs I'm able to upload and release, there have never been any issues. When I have had metadata issues with song releases such as cover art, title or spelling mistakes, they have always been quick to update and release the music in a timely manner. Towards the end of last year, I was under a different artist name on streaming services and decided to takedown my music and rebrand due to concerns of my artist name potentially causing issues with a game company. The take downs of all my songs were all successful and done very quickly. I understand the customer service isn't the best at all at the moment, so I really hope this improves in the future to help Soundrop gain more positive reviews and experiences for future costumers. That would be my only feedback for Soundrop.

Stay away at all cost They literally talk over half a year to take down music (maybe even longer as it is still not gone from every platform). The customer service is the worst I have ever experienced. They will assure you that stuff is done in 2-3 days and then it takes several months without any information. How about you stop lying to me and just give me a realistic estimate? well they basically stole my music as it is impossible to remove it now. I should never have left distrokid and I will return to them now. At least they have a working platform.

AMAZING MUSIC DISTRIBUTION PLATFORM I don't know why there are a lot of bad reviews. But I can assure you that after trying out a lot of music distribution platforms, I have come to a conclusion that Soundrop is the most affordable, efficient platform among them all. They genuinely respect and care for all of the music producers and lovers such as myself. I am glad that I found Soundrop. At the start I was a bit sceptical but over time, I have grew to love them by how they communicate to their customers.