Stay away at all cost They literally talk over half a year to take down music (maybe even longer as it is still not gone from every platform). The customer service is the worst I have ever experienced. They will assure you that stuff is done in 2-3 days and then it takes several months without any information. How about you stop lying to me and just give me a realistic estimate? well they basically stole my music as it is impossible to remove it now. I should never have left distrokid and I will return to them now. At least they have a working platform.

They've gone so downhill They've gone so downhill. Processing times are slow and there is NO CUSTOMER SUPPORT AT ALL ANYMORE! NONE! if there is an issue with your release, you must contact them, however just no response. Their customer service was always bad, but for more important cases you would still get responses. Now it's non existent, no matter what issue you have

Service worse after asking for upload fee This is the second time a release has been delayed. I uploaded everything over two weeks ago and set the release date for today which is plenty of time according to their website. Not only is it not live on Spotify (probably THE most popular platform) it's not even up on YouTube when soundrop has it listed as live. Seriously what is going on here? And now it costs money to upload when their service is worse than it's ever been??? This is the last time I will ever use soundrop for music distribution. Totally and utterly unprofessional. You have ONE job to distribute music and you can't get that right.

Loving it so far. I am fairly new to using a music distributor, and Soundrop has been much more efficient than I anticipated. I usually set my release dates 2-3 weeks in the future, but their processing and delivery times are at longest 1 week and usually 5 days. Very happy with the service and these other poor reviews did used to scare me, as I was and still am sort of new to what I do. I think anyone who leaves 1 star are abusers of the system who are trying to spread lies, I do highly recommend!

Finally have left this absolute joke of… Finally have left this absolute joke of a distributor, and re-released my music elsewhere. Your much better off going to a company like anti-joy and paying £20 a year. Some points to take into account if you choose to use soundrops services 1. No Customer Support. None. - Good luck getting any response from any human if you have an issue. If your lucky you might get a response Months, yes MONTHS later. 2. Releases delayed. - even if you submit a release months early, they will only pass the processing stage days before the release date which already delays it by 2 weeks. 3. Bugs. site is buggy and there will most of the time be an issue with your release where it tells you to email support. well good luck getting a response.