They've gone so downhill They've gone so downhill. Processing times are slow and there is NO CUSTOMER SUPPORT AT ALL ANYMORE! NONE! if there is an issue with your release, you must contact them, however just no response. Their customer service was always bad, but for more important cases you would still get responses. Now it's non existent, no matter what issue you have

It's just way too wonky It's just way too wonky, releases won't get out on time and they lie about you being able to change release dates manually, pretty much it locks the release for the entire process. Support is useless. Its cheap and good for covers, but it's way too frustrating to try to use for regular releases.

Very very bad services!! Albums lost! After upload a lot of cd, with my original work, they wrote me an email where they say that I violated copyright, with my music!! I have responded that I have uploaded with them, all original music, or classical public domain, my music in creative commons too! They asked me documents about MY music! I have not understood. I asked what kind of documents, about me... No respond. After 2 hours they have deleted my music from digital stores!! My music o public domain classical music with 10.000 listeners for a lot of pieces in spotify! Do not waste your time! Stay away! They are a family, work maybe at home... they are a part of cd baby maybe, so go to other major distributor or free distributors...

Long Waits Months' worth of waiting for your music to get distributed because they're painfully slow and reject everything. Also, near impossible to get approved for auto distro. ONLY positive about this is the price

0 Communication for 5 weeks before… 0 Communication for 5 weeks before release. Release meant to be next week and songs are locked on Sounddrop platform. Have emailed each week to customer service with no reply. Artist page on spotify not appearing so can't pitch tracks. Severely dissapointed and don't know how to take down