Lost 100,000 plays overnight Been with Soundrop since 2014 and been really happy. This year they started duplicating my videos on youtube. My most popular video was upto 78000 views. I contacted them to ask what was going on, no reply, the videos kept being duplicated by IIP-DDS a Soundrop 'partner'. Then suddenly overnight all the original videos were deleted and all my counts are back to zero. All playlists, links, likes etc are now useless. I've gone from around 1000 plays per week and around $15 per month to virtually nothing. The channel is ruined. I've pleaded with Soundrop to restore with no reply. A real kick in the teeth. No reason given, no response. Heartbreaking.

They've gone so downhill They've gone so downhill. Processing times are slow and there is NO CUSTOMER SUPPORT AT ALL ANYMORE! NONE! if there is an issue with your release, you must contact them, however just no response. Their customer service was always bad, but for more important cases you would still get responses. Now it's non existent, no matter what issue you have

AMAZING MUSIC DISTRIBUTION PLATFORM I don't know why there are a lot of bad reviews. But I can assure you that after trying out a lot of music distribution platforms, I have come to a conclusion that Soundrop is the most affordable, efficient platform among them all. They genuinely respect and care for all of the music producers and lovers such as myself. I am glad that I found Soundrop. At the start I was a bit sceptical but over time, I have grew to love them by how they communicate to their customers.

If I could give zero stars I would. If I could give zero stars I would with little hesitation, minimal to no support or service. I have had the frustration and utmost displeasure of using Soundrops services, and wouldn't bother writing a review if only I could warn off and advise people not to use let alone consider using them for disturbtion. I sent a project out in feburary, and have had countless amount of issues trying to separate and claim my work DO NOT - DO NOT - DO NOT USE SOUNDROP IN ANY WAY, SHAPE OR FORM FOR ANY MUSIC RELATED WORK. THE COMPANY SHOULD BE SHUT DOWN.

Stay away at all cost They literally talk over half a year to take down music (maybe even longer as it is still not gone from every platform). The customer service is the worst I have ever experienced. They will assure you that stuff is done in 2-3 days and then it takes several months without any information. How about you stop lying to me and just give me a realistic estimate? well they basically stole my music as it is impossible to remove it now. I should never have left distrokid and I will return to them now. At least they have a working platform.