Finally have left this absolute joke of… Finally have left this absolute joke of a distributor, and re-released my music elsewhere. Your much better off going to a company like anti-joy and paying £20 a year. Some points to take into account if you choose to use soundrops services 1. No Customer Support. None. - Good luck getting any response from any human if you have an issue. If your lucky you might get a response Months, yes MONTHS later. 2. Releases delayed. - even if you submit a release months early, they will only pass the processing stage days before the release date which already delays it by 2 weeks. 3. Bugs. site is buggy and there will most of the time be an issue with your release where it tells you to email support. well good luck getting a response.

Service worse after asking for upload fee This is the second time a release has been delayed. I uploaded everything over two weeks ago and set the release date for today which is plenty of time according to their website. Not only is it not live on Spotify (probably THE most popular platform) it's not even up on YouTube when soundrop has it listed as live. Seriously what is going on here? And now it costs money to upload when their service is worse than it's ever been??? This is the last time I will ever use soundrop for music distribution. Totally and utterly unprofessional. You have ONE job to distribute music and you can't get that right.

Loving it so far. I am fairly new to using a music distributor, and Soundrop has been much more efficient than I anticipated. I usually set my release dates 2-3 weeks in the future, but their processing and delivery times are at longest 1 week and usually 5 days. Very happy with the service and these other poor reviews did used to scare me, as I was and still am sort of new to what I do. I think anyone who leaves 1 star are abusers of the system who are trying to spread lies, I do highly recommend!

Extremely slow distribution/response times They used to be great and I never had problems with them for the years I have been with them, however they have been going down hill recently due to extremely slow distribution and customer support response times. It will take them months to distribute your music and answer your emails. This will just hurt your momentum as an artist. It's a shame because I used to like them, but now I will just have to go elsewhere to release future projects. UPDATE: they finally released my EP after two months. After trying to release a cover song with Landr, I relalized how much better Soundrop is for releasing covers even though theyre really slow. So thats why I changed my rating to 3 stars.

Lost 100,000 plays overnight Been with Soundrop since 2014 and been really happy. This year they started duplicating my videos on youtube. My most popular video was upto 78000 views. I contacted them to ask what was going on, no reply, the videos kept being duplicated by IIP-DDS a Soundrop 'partner'. Then suddenly overnight all the original videos were deleted and all my counts are back to zero. All playlists, links, likes etc are now useless. I've gone from around 1000 plays per week and around $15 per month to virtually nothing. The channel is ruined. I've pleaded with Soundrop to restore with no reply. A real kick in the teeth. No reason given, no response. Heartbreaking.