Mr Thomas Crouch
GBLost 100,000 plays overnight Been with Soundrop since 2014 and been really happy. This year they started duplicating my videos on youtube. My most popular video was upto 78000 views. I contacted them to ask what was going on, no reply, the videos kept being duplicated by IIP-DDS a Soundrop 'partner'. Then suddenly overnight all the original videos were deleted and all my counts are back to zero. All playlists, links, likes etc are now useless. I've gone from around 1000 plays per week and around $15 per month to virtually nothing. The channel is ruined. I've pleaded with Soundrop to restore with no reply. A real kick in the teeth. No reason given, no response. Heartbreaking.
Natalie
GBBest for cover songs Soundrop is simply the best for cover songs! With affordable prices, lightning-fast distribution within a week, punctual payments, and responsive customer support, they've got you covered. Unlike other distributors that make you jump through hoops to obtain cover licenses, Soundrop handles everything smoothly at a super reasonable price. I tried consolidating my songs with CDBaby, but their explanations were too complicated, and they gave up on my covers. I'm sticking with Soundrop to distribute more covers hassle-free! 🎶
Abby Stroud
GBDisgusting We have been using Soundrop since 2006 and they have been fine until just recently. Soundrop support claims get you nowhere because the staff does not care about what you need, they just say things to make you feel better without following through. They have withheld over $1,000 from our group in the past 6 months with no explaination. Sick and tired of having to email back and forth because it gets you nowhere. Will never be using them again and I suggest you use another website to stream your music.
Emi
ITVery very bad services!! Albums lost! After upload a lot of cd, with my original work, they wrote me an email where they say that I violated copyright, with my music!! I have responded that I have uploaded with them, all original music, or classical public domain, my music in creative commons too! They asked me documents about MY music! I have not understood. I asked what kind of documents, about me... No respond. After 2 hours they have deleted my music from digital stores!! My music o public domain classical music with 10.000 listeners for a lot of pieces in spotify! Do not waste your time! Stay away! They are a family, work maybe at home... they are a part of cd baby maybe, so go to other major distributor or free distributors...
Nathan O'Reilly
GBThey've gone so downhill They've gone so downhill. Processing times are slow and there is NO CUSTOMER SUPPORT AT ALL ANYMORE! NONE! if there is an issue with your release, you must contact them, however just no response. Their customer service was always bad, but for more important cases you would still get responses. Now it's non existent, no matter what issue you have