Excellent Lending Products & Top Notch Customer Support I have been looking at making the move to NorthOne for the last little while, and I’m so happy that I did. The suite of new lending products is impressive and has been able to meet all of my business’ needs right out of the gate. The excellent customer service has also been so refreshing — kudos to Brandon for making my support experience top notch.

This online bank is literally the best… This online bank is literally the best I have dealt with. They have clean easy processing, simple tech, and time saving ACH, etc. They also communicate well and try to make the experience positive. I am moving more of my businesses and personal banking them.

This bank sucks This bank sucks! Stay away if you want your funds to clear this year (or this week). They say 3-5 business days. That is a farce! It always takes seven days. There are no five or six-day possibilities. Try Relay Financial. That's where I'm going.

Stay Far Away Last month they started "upgrading" accounts. Ever since then, I've been locked out of my account for weeks. Their support number doesn't work. They don't answer chat messages or emails anymore. How on earth can a "bank" not have any line of communication with customers, lock them out of their accounts for weeks, offer no transparency with "updates", and act like everything is fine. For weeks they have been telling me the update would be complete and that access would be regained. I've filed complaints with the BBB and the Consumer Financial Protection Bureau. Highly advise not opening an account at NorthOne.

NorthOne has an amazing team behind it I really enjoyed my experience with NorthOne! Kat and the team were extremely helpful in walking me through NorthOne's new lending offering and how it works. This is the bank account small businesses can thrive on. Thank you!