NorthOne support team - great! I had a wonderful experience with Mariam on the support team. I reached out to ask how I can send a same day ACH and she was able to help me and show me a cool feature that NorthOne has to automatically send an email to the receiver. That saved me time and the receiver even reached out to thank me for the email! Thanks Dene for being so quick and helpful. You rock!

Best business banking I've used a lot of banks - NorthOne stands out. Customer support is super responsive and helpful. I'm also very excited about the new tools they're offering now like bill payments as well as software discounts. Keep it up!

Legit good online bank Legit good online bank. The envelopes are profit first compatible. That’s an A in my books. Appreciate the help support staff for having shown me around.

Stay Far Away Last month they started "upgrading" accounts. Ever since then, I've been locked out of my account for weeks. Their support number doesn't work. They don't answer chat messages or emails anymore. How on earth can a "bank" not have any line of communication with customers, lock them out of their accounts for weeks, offer no transparency with "updates", and act like everything is fine. For weeks they have been telling me the update would be complete and that access would be regained. I've filed complaints with the BBB and the Consumer Financial Protection Bureau. Highly advise not opening an account at NorthOne.

Bad experience Northone My account had been functioning normally for over a year until someone named Amanda appeared. She requested my business information and subsequently closed my account without any explanation. It's worth noting that the business information I provided was the same as I had previously. I have consistently paid the $10 monthly fee, but they prefer to close the account. I have reached out to Amanda multiple times, but there has been no response from her. She appears rude. How can a financial company operate like this? Finance should be transparent, and I believe this company is rather opaque. Be cautious with Northone.