Excellent customer service Really grateful for Dene who helped me with some questions that i had about my account. She answered everything with detail and was so kind and personable.

Stay Far Away Last month they started "upgrading" accounts. Ever since then, I've been locked out of my account for weeks. Their support number doesn't work. They don't answer chat messages or emails anymore. How on earth can a "bank" not have any line of communication with customers, lock them out of their accounts for weeks, offer no transparency with "updates", and act like everything is fine. For weeks they have been telling me the update would be complete and that access would be regained. I've filed complaints with the BBB and the Consumer Financial Protection Bureau. Highly advise not opening an account at NorthOne.

This bank sucks This bank sucks! Stay away if you want your funds to clear this year (or this week). They say 3-5 business days. That is a farce! It always takes seven days. There are no five or six-day possibilities. Try Relay Financial. That's where I'm going.

Great and fast service! Job wel done My inquiry was answered, and funds delivered promptly.

Bad experience Northone My account had been functioning normally for over a year until someone named Amanda appeared. She requested my business information and subsequently closed my account without any explanation. It's worth noting that the business information I provided was the same as I had previously. I have consistently paid the $10 monthly fee, but they prefer to close the account. I have reached out to Amanda multiple times, but there has been no response from her. She appears rude. How can a financial company operate like this? Finance should be transparent, and I believe this company is rather opaque. Be cautious with Northone.