Lynn
GBI wish you would expand the blockchains… I wish you would expand the blockchains you allow to be imported. Hbar? Atom? Link? your support chats were great.
Ben
GBService is horrible Service is horrible, always trying to sell you something else, and the data is not correct.
Ali
GBlocks up when updating holdings So many issues with using this software; every time I make entries and import new wallets, the platform takes FOREVER to update holdings. It is almost like the platform locks up every time I try to update holdings. I have had to message support at least 5 separate times to get them to release my holdings manually.
Paul Katie
GBEasy to use and great customer service This site made my life so much easier this year! I used a different product last year but ran into a couple problems and unfortunately couldn’t get much help from their support. After switching I was able to refill my previous years taxes with the correct numbers
jonathan
GBPoor customer service Poor customer service, and I suspect gouging practice with GLG. Twice now in 2022 I've experienced a no-show for scheduled 15-minute calls this year with ZL. The platform seems structured to send quick links as DIY via chat bubbles a short term fix but in reality has been detrimental to my experience, compounding research hours. I requested an alternate tax pro to Gordon Law after a disagreement and unfinished work and instead WAS SENT BACK TO GLG, by ZENLEDGER.