The staff and specially Mark Walstrom… The staff and specially Mark Walstrom treated me professionally and compassionately through two year process due to COVID-19. My stress was alleviated after hiring Total Tax and talking to Mark when I had a questions in regards to my case. I was kept informed throughout the two years and always reached someone live when I telephoned. The resolution was much better than expected. I am incredibly grateful for their services and HIGHLY RECOMMEND! Thank you Mark Walstrom for your professionalism much appreciated! Maria D Morando

Total scam inc. Total scam is a better name for this corporation! My husband and I fell right into the fast talking lawyers scam. We were quoted a total of 40,000 owed in back taxes and both signed the paperwork. A few short weeks later we couldn't get in contact with the people assigned to our case, I call it passing the buck. We attempted leaving messages, emails, and text to no avail. Finally we received a call back because we changed credit cards and they didn't receive their payment, which is ridiculous, its a sad thing, but its all about the Benjamin's! The team informed us that they were still working on our tax returns and would get back in contact with us as soon as they were completed. The lack of communication is one of their biggest down falls. We decided to continue working with total scam, because we had already paid $2,300.00, hoping communication would get better and they would do their job. Once their team had completed our tax returns we received a phone call, to our surprise our $40,000 debt nearly tripled!!! They wanted us to sign new documents agreeing to this tripled price, NO WAY were we agreeing to do that, so we fired them and decided to go to another tax lawyer that is local (regret not doing this in the beginning). Be cautious of all the five star reviews, because now the only stars we see are the ones they gave us from a complete knockout!!

Horrbile I am very unhappy with how my account has been handled. Horrible communication, direction and no collaboration- the sales job was outstanding….I was sold I would have a team, we would be meeting monthly and discussing my case in detail prior to any negotiation. Mark- I think you and I have spoken once over the phone for about 10 min. It's been 1 year and no communication. I will not be using this firm next year and I want my 5K back based on false advertising

Worried myself sick over dealing with… Worried myself sick over dealing with the IRS then I called Total Tax and within 24 hours they were able to stop the Wage Lien. Hugh relief, now I'm working on providing the other documentation required to hopefully help with a settlement agreement. I't only bee 1 week but I'm extremely happy. They have done everything they promised during the initial consultation so I'm hopefully there will be a positive outcome. I would recommend Total Tax, Inc., so anyone dealing with the IRS.

I forget the other reviews unless they… Forget the other reviews unless they have money to spend. Do not and I repeat do not use total tax tax service, total tax pros for any of your tax preparation. You can consider half of your refund as payment to them. And you can count on paying at least $150 to $250 for a refund less than $100.