Felix Swanson
GBI hired Total Tax to handle my IRS back… I hired Total Tax to handle my IRS back taxes and was totally pleased with the results. Everytime I called the office there was someone there to answer the phone, or setup a call back to address my concerns, unlike some of the other companies I dealt with in the past. If I need anything else as far as Taxes go they will be my first call
starkmomstarcomcast.net
GBI'm really disappointed with after… I'm really disappointed with after speaking with Total Tax reps that it has been more than 2+ years and still no resolve solutions. When I ask about updates, their response is IRS has not responded. I now have paid more money than just pay what the IRS has on their website. Frustrated to be used by a company that can't fulfill their obligations.
Maria D Morando
GBThe staff and specially Mark Walstrom… The staff and specially Mark Walstrom treated me professionally and compassionately through two year process due to COVID-19. My stress was alleviated after hiring Total Tax and talking to Mark when I had a questions in regards to my case. I was kept informed throughout the two years and always reached someone live when I telephoned. The resolution was much better than expected. I am incredibly grateful for their services and HIGHLY RECOMMEND! Thank you Mark Walstrom for your professionalism much appreciated! Maria D Morando
Jeff Watson
GBLorraine Johnson and her team at Total… Lorraine Johnson and her team at Total Tax were extremely professional and thoughtful right from my first phone call with them and all throughout the negotiation process with the IRS. They were magicians that were able to dramatically reduce my tax debt and did so with patience and tenacity. Bonus points - they're really nice people! Especially Lorraine. Truth!
Consumer
GBI forget the other reviews unless they… Forget the other reviews unless they have money to spend. Do not and I repeat do not use total tax tax service, total tax pros for any of your tax preparation. You can consider half of your refund as payment to them. And you can count on paying at least $150 to $250 for a refund less than $100.