I have found it very difficult to… I have found it very difficult to communicate with the team and get updates after sending the needed materials.

Mistakes cost me thousands of dollars Unfortunately, I have discovered that the returns generated by Ben Pang and Sam Kuang have errors. I will have to file corrections to three personal returns and one corporate return. The errors mostly involve incorrectly reporting SEP IRA contributions. I became aware of these errors after learning more about the tax rules on my own and sending the returns to another accountant. In addition to these verified errors, there were a half dozen near-misses over the last 2-3 years, in which I was given advice that was incorrect and only revised after I asked questions about the advice. On top of that, they provided no planning through the year. This is especially important for someone like me, who was starting a new S-corp. I estimate that poor planning in company decisions resulted in at least $10,000 in additional taxes. While they were professional and patient, unfortunately, I am paying for a service that is accurate and cost-saving. The bottom line is that their incorrect advice and inaccurate filings have cost me thousands of dollars in taxes. I view myself as a careful and resourceful taxpayer, and it's disappointing that even with the care that I put into the process, we reached such a costly outcome.

Our family has always chosen Flex Tax… Our family has always chosen Flex Tax and consulting services! They are one of the best accounting firms in San Francisco! They are experienced in filing taxes for families and small businesses, and employees and bosses care about us. It is helpful to provide us with reasonable guidance and planning. I think that after choosing them, we feel very relaxed and tax declarations have also changed. It's easy, and I strongly recommend that everyone, like us, give them the task of filing taxes!

Excellent.. Excellent... Jennifer is wonderful and efficient for our 'start up' mode. Only wish is more efficient tax prep process and actions... not sure exactly where we are on such.

You get what you pay for! Pros: - Low price Cons: - Not responsive - Not knowledgeable - Makes mistakes in filing - Not reliable in service -Not reliable in communication