Amel Soro
United StatesA Complete Waste of Money – Unqualified and Misleading Our company hired GotAccountants.com to assist with bookkeeping setup and financial management. What we received in return was one of the most unprofessional and incompetent services we have ever encountered. Despite their claims of expertise, it quickly became clear that they had no real understanding of accounting beyond the absolute basics. The company consists of just two individuals, Albert and Cali, who pretend to have a larger team and more experience than they actually do. They assured us they could handle our books, but after reviewing their work, it was evident they were completely out of their depth. We paid $18,323 expecting accurate bookkeeping and advisory support. Instead, they rushed through QuickBooks, making careless errors, misclassifying transactions, and creating inaccurate journal entries. Their method appeared to be mass-clicking through the system rather than actually understanding the financials. Serious Issues We Encountered: Lack of Transparency and Effort – The QuickBooks audit log showed they barely worked on our books yet claimed they spent significant time on them. Major Accounting Errors – They categorized Zoom and utilities as office supplies and completely ignored tax liabilities on the balance sheet. Avoidance and Evasion – When we asked for a Zoom meeting to clarify their work, they became defensive and refused to meet. False Claims of Completion – After just one month, they told us the entire year’s books were finished, even though nothing was correctly classified or reconciled. Deceptive Payment Tactics – Albert pressured us to pay for the full project upfront, insisting they had a team working on it. In reality, there is no team—only him and Cali. Final Verdict – Do Not Trust Them GotAccountants.com is not a legitimate accounting firm. They mislead clients, lack the necessary expertise, and do more harm than good. Their approach is careless, and they will leave your financials in worse shape than before. If you still choose to work with them, DO NOT pay for more than a month upfront. You will quickly see their lack of competence. If your business has any level of complexity, avoid them entirely. They are not capable of handling proper accounting, and hiring them will only result in wasted time, money, and frustration.
James Stern
GBPleaseCleanMyBooks was able to assess… PleaseCleanMyBooks was able to assess my needs and provide a clear plan on how to address them. Pedro my assigned consultant, spend a lot of upfront time to better understand my business and where and what I need to address to resolve my tax preparation issues and clean up my accounting.
Loren Holzem
GBTerrible experience Terrible experience. They charge a flat fee $595 to connect you with a bookkeeper for 5 hours worth of work. The bookkeepers are paid $30 an hour. Regarding the work, they did not do a good job on my books. I ended up paying several thousand dollars to "clean my books" and they were still a mess at the end. Do yourself a favor and find an independent bookkeeper. The owner is a snake who just cares about making money. I was overcharged and for nothing. I later found an independent bookkeeper on upwork. She did a much better job and was more invested.
Lore
GBWould use them again! I am so thankful for all of the work that Carolina @ PleaseCleanMyBooks.com did to help clean up our books for multiple companies! I learned more from her in one day on one issue than I had learned in several years of keeping books. She was always so kind to explain why she was doing something and never spoke down to me and that was greatly appreciated. I also appreciate that there was constant communication with either the owner or other representatives and after we got our books cleaned, we also had them have our federal tax returns filed. It was a smooth process and made my life much less stressful.
Kelley Artiles
GBI have worked with… I have worked with pleasecleanmybooks.com for the past three years. I would give them 6 stars if that were an option. Their services have been a game changer for my business. They literally clean up miscategorized journal entries and reconcile whatever mess you have in your journals on AR/AP. They are completely above board and you can submit your books to the IRS if requested with full confidence. I appreciate that when I run my reports, I get a clear and accurate picture of my business revenues and expenditures. I have had other bookkeeping services that fail in comparison to the competency of the pleasecleanmybooks.com staff and the numerous service options this company provides. Jenn has been my point person for the last 3 years and she is a tremendous talent. She is also personality plus and doesn’t inflate the hours for her work. My CPA loves Jenn because my books are clean (NOT COOKED,) every transaction is accounted for and I find comfort that my business is prepared for an audit at anytime. I appreciate Jason and Josh for reaching out to see how I am doing and if I need anything, but they don’t inundate you with marketing spam emails.