Angie
GBFantastic Service and Friendly Staff Pedro & Josh were quick and easy to communicate with. Their website was safe and easy to upload documents to. I had almost 2 years of reconciliation to be done and Pedro cleaned up my books in less than 2 weeks.
Amel Soro
United StatesA Complete Waste of Money – Unqualified and Misleading Our company hired GotAccountants.com to assist with bookkeeping setup and financial management. What we received in return was one of the most unprofessional and incompetent services we have ever encountered. Despite their claims of expertise, it quickly became clear that they had no real understanding of accounting beyond the absolute basics. The company consists of just two individuals, Albert and Cali, who pretend to have a larger team and more experience than they actually do. They assured us they could handle our books, but after reviewing their work, it was evident they were completely out of their depth. We paid $18,323 expecting accurate bookkeeping and advisory support. Instead, they rushed through QuickBooks, making careless errors, misclassifying transactions, and creating inaccurate journal entries. Their method appeared to be mass-clicking through the system rather than actually understanding the financials. Serious Issues We Encountered: Lack of Transparency and Effort – The QuickBooks audit log showed they barely worked on our books yet claimed they spent significant time on them. Major Accounting Errors – They categorized Zoom and utilities as office supplies and completely ignored tax liabilities on the balance sheet. Avoidance and Evasion – When we asked for a Zoom meeting to clarify their work, they became defensive and refused to meet. False Claims of Completion – After just one month, they told us the entire year’s books were finished, even though nothing was correctly classified or reconciled. Deceptive Payment Tactics – Albert pressured us to pay for the full project upfront, insisting they had a team working on it. In reality, there is no team—only him and Cali. Final Verdict – Do Not Trust Them GotAccountants.com is not a legitimate accounting firm. They mislead clients, lack the necessary expertise, and do more harm than good. Their approach is careless, and they will leave your financials in worse shape than before. If you still choose to work with them, DO NOT pay for more than a month upfront. You will quickly see their lack of competence. If your business has any level of complexity, avoid them entirely. They are not capable of handling proper accounting, and hiring them will only result in wasted time, money, and frustration.
Loren Holzem
GBTerrible experience Terrible experience. They charge a flat fee $595 to connect you with a bookkeeper for 5 hours worth of work. The bookkeepers are paid $30 an hour. Regarding the work, they did not do a good job on my books. I ended up paying several thousand dollars to "clean my books" and they were still a mess at the end. Do yourself a favor and find an independent bookkeeper. The owner is a snake who just cares about making money. I was overcharged and for nothing. I later found an independent bookkeeper on upwork. She did a much better job and was more invested.
James Stern
GBPleaseCleanMyBooks was able to assess… PleaseCleanMyBooks was able to assess my needs and provide a clear plan on how to address them. Pedro my assigned consultant, spend a lot of upfront time to better understand my business and where and what I need to address to resolve my tax preparation issues and clean up my accounting.
Tanya Mucci
GBI work with Carolina Ayala I work with Carolina Ayala. She was very helpful and it was actually a pleasure working with her. She made it fun to work and learn about our companies bookkeeping. I looked forward to our zoom meetings. Carolina has also been helpful in the time after our educational time was completed. She truly cares about her customers and it shows. She did not leave me to my own devices, she still guided me in the correct direction when I needed it. XERO company is lucky to have her as a team member. Thank you. Tanya Mucci. EcoSelect Supply LLC.