A Complete Waste of Money – Unqualified and Misleading Our company hired GotAccountants.com to assist with bookkeeping setup and financial management. What we received in return was one of the most unprofessional and incompetent services we have ever encountered. Despite their claims of expertise, it quickly became clear that they had no real understanding of accounting beyond the absolute basics. The company consists of just two individuals, Albert and Cali, who pretend to have a larger team and more experience than they actually do. They assured us they could handle our books, but after reviewing their work, it was evident they were completely out of their depth. We paid $18,323 expecting accurate bookkeeping and advisory support. Instead, they rushed through QuickBooks, making careless errors, misclassifying transactions, and creating inaccurate journal entries. Their method appeared to be mass-clicking through the system rather than actually understanding the financials. Serious Issues We Encountered: Lack of Transparency and Effort – The QuickBooks audit log showed they barely worked on our books yet claimed they spent significant time on them. Major Accounting Errors – They categorized Zoom and utilities as office supplies and completely ignored tax liabilities on the balance sheet. Avoidance and Evasion – When we asked for a Zoom meeting to clarify their work, they became defensive and refused to meet. False Claims of Completion – After just one month, they told us the entire year’s books were finished, even though nothing was correctly classified or reconciled. Deceptive Payment Tactics – Albert pressured us to pay for the full project upfront, insisting they had a team working on it. In reality, there is no team—only him and Cali. Final Verdict – Do Not Trust Them GotAccountants.com is not a legitimate accounting firm. They mislead clients, lack the necessary expertise, and do more harm than good. Their approach is careless, and they will leave your financials in worse shape than before. If you still choose to work with them, DO NOT pay for more than a month upfront. You will quickly see their lack of competence. If your business has any level of complexity, avoid them entirely. They are not capable of handling proper accounting, and hiring them will only result in wasted time, money, and frustration.

Would use them again! I am so thankful for all of the work that Carolina @ PleaseCleanMyBooks.com did to help clean up our books for multiple companies! I learned more from her in one day on one issue than I had learned in several years of keeping books. She was always so kind to explain why she was doing something and never spoke down to me and that was greatly appreciated. I also appreciate that there was constant communication with either the owner or other representatives and after we got our books cleaned, we also had them have our federal tax returns filed. It was a smooth process and made my life much less stressful.

Excellent This has been a wonderful experience! Brenda has been excellent and extremely responsive. I have been to FIVE bookkeepers in the past and came to PleaseCleanMyBooks with a mess of a job that was efficiently handled. Couldn't ask for more.

Highly recommend their monthly services! I have an e-commerce business selling products online. My bookkeeping/financial control was not working and Quickbooks was not helpful in getting it cleaned up. It made it to where my team and my day to day work wasn’t enough and worth it. This has happened a couple times over the years. Very frustrated and overwhelming! Fortunately my friend and business owner recommended PCMB and I have used the Service before and they have been very helpful. I have been happy with their service before, but honestly, since the company has come under new management THEY ARE ON TOP OF THINGS! The Service Director has been responsive to all my concerns fast, and the bookkeepers communicate and get the job done on time. I also want to add that many times I feel they’ll quit on me for my lack of responsibility in answering their questions in a timely manner (please don’t do this to your own business as I can assure you that it only creates headaches for you). I am so thankful with their Service, and with my bookkeeper (Jenn) that I wanted to put in my personal experiences here. Thank you for assisting me with my business! And thank you so much for making the recommendation of your Monthly Services, that has definitely made a huge difference in my experience as a business owner!

Wasn't a pleasant experience Wasn't a pleasant experience. They just passed me around from one rep who messed up my books to another rep that also wasn't that experienced in helping me get my books in order. Had to hire someone else who was a real pro to get things in order. Advice to management is to have a project lead to get a clearer understanding of what your client is looking for. Just assigning to any random book keeper lead to huge disconnect with expectations.