Tosha has been communicating well and… Tosha has been communicating well and letting me know where she is and what she needs. I appreciate this very much as it lets me know the service is being performed as expected.

Wasn't a pleasant experience Wasn't a pleasant experience. They just passed me around from one rep who messed up my books to another rep that also wasn't that experienced in helping me get my books in order. Had to hire someone else who was a real pro to get things in order. Advice to management is to have a project lead to get a clearer understanding of what your client is looking for. Just assigning to any random book keeper lead to huge disconnect with expectations.

Highly recommend their monthly services! I have an e-commerce business selling products online. My bookkeeping/financial control was not working and Quickbooks was not helpful in getting it cleaned up. It made it to where my team and my day to day work wasn’t enough and worth it. This has happened a couple times over the years. Very frustrated and overwhelming! Fortunately my friend and business owner recommended PCMB and I have used the Service before and they have been very helpful. I have been happy with their service before, but honestly, since the company has come under new management THEY ARE ON TOP OF THINGS! The Service Director has been responsive to all my concerns fast, and the bookkeepers communicate and get the job done on time. I also want to add that many times I feel they’ll quit on me for my lack of responsibility in answering their questions in a timely manner (please don’t do this to your own business as I can assure you that it only creates headaches for you). I am so thankful with their Service, and with my bookkeeper (Jenn) that I wanted to put in my personal experiences here. Thank you for assisting me with my business! And thank you so much for making the recommendation of your Monthly Services, that has definitely made a huge difference in my experience as a business owner!

Feels like a total bait and switch Feels like a total bait and switch. Was told that the work we needed done could easily be done in a 5 hour block. Was immediately asked to pay another $595. Will never recommend to anyone. The actual accountant doing the work was helpful and understanding.

I work with Carolina Ayala I work with Carolina Ayala. She was very helpful and it was actually a pleasure working with her. She made it fun to work and learn about our companies bookkeeping. I looked forward to our zoom meetings. Carolina has also been helpful in the time after our educational time was completed. She truly cares about her customers and it shows. She did not leave me to my own devices, she still guided me in the correct direction when I needed it. XERO company is lucky to have her as a team member. Thank you. Tanya Mucci. EcoSelect Supply LLC.