Wasn't a pleasant experience Wasn't a pleasant experience. They just passed me around from one rep who messed up my books to another rep that also wasn't that experienced in helping me get my books in order. Had to hire someone else who was a real pro to get things in order. Advice to management is to have a project lead to get a clearer understanding of what your client is looking for. Just assigning to any random book keeper lead to huge disconnect with expectations.

Ready to give up? Believe me, so was I I contacted this company after a migration from QuickBooks desktop to QBO went very wrong. QuickBooks support couldn't even figure out how to clean up the mess it left. Jason sent Auriel to us & she had us current & correct in no time! She was thorough with her audit, she located the problems within the first few days & she got a company that was 5 months behind on reconciliations caught up! Well worth every penny & more. Would recommend this wonderful service to anyone that gets lost in their accounting software. I was so close to giving up but this team saved us countless hours & a lot of money by taking the problem away from us. The stress I was under is gone & I'm looking into a future of continuing services with pleasecleanmybooks at minimally monthly to keep things right. Thank you just doesn't cover it.

Total Scam! Total Scam!! It has been over a year dealing with this "company" (If you want to call it that because really he just subs out the work to other people who don't have working phones half the time) and I still have no resolution. There will be months that go by where I don't hear a word and can't get the "accountant" on the phone to clarify the issue. She misunderstood the issue and then I even paid for more time (wishful thinking she would finally get it done if I paid more) and still nothing. Total joke! I really think it's a scam.

Feels like a total bait and switch Feels like a total bait and switch. Was told that the work we needed done could easily be done in a 5 hour block. Was immediately asked to pay another $595. Will never recommend to anyone. The actual accountant doing the work was helpful and understanding.

Terrible experience Terrible experience. They charge a flat fee $595 to connect you with a bookkeeper for 5 hours worth of work. The bookkeepers are paid $30 an hour. Regarding the work, they did not do a good job on my books. I ended up paying several thousand dollars to "clean my books" and they were still a mess at the end. Do yourself a favor and find an independent bookkeeper. The owner is a snake who just cares about making money. I was overcharged and for nothing. I later found an independent bookkeeper on upwork. She did a much better job and was more invested.