Terrible experience Terrible experience. They charge a flat fee $595 to connect you with a bookkeeper for 5 hours worth of work. The bookkeepers are paid $30 an hour. Regarding the work, they did not do a good job on my books. I ended up paying several thousand dollars to "clean my books" and they were still a mess at the end. Do yourself a favor and find an independent bookkeeper. The owner is a snake who just cares about making money. I was overcharged and for nothing. I later found an independent bookkeeper on upwork. She did a much better job and was more invested.

Would use them again! I am so thankful for all of the work that Carolina @ PleaseCleanMyBooks.com did to help clean up our books for multiple companies! I learned more from her in one day on one issue than I had learned in several years of keeping books. She was always so kind to explain why she was doing something and never spoke down to me and that was greatly appreciated. I also appreciate that there was constant communication with either the owner or other representatives and after we got our books cleaned, we also had them have our federal tax returns filed. It was a smooth process and made my life much less stressful.

Wasn't a pleasant experience Wasn't a pleasant experience. They just passed me around from one rep who messed up my books to another rep that also wasn't that experienced in helping me get my books in order. Had to hire someone else who was a real pro to get things in order. Advice to management is to have a project lead to get a clearer understanding of what your client is looking for. Just assigning to any random book keeper lead to huge disconnect with expectations.

Highly recommend their monthly services! I have an e-commerce business selling products online. My bookkeeping/financial control was not working and Quickbooks was not helpful in getting it cleaned up. It made it to where my team and my day to day work wasn’t enough and worth it. This has happened a couple times over the years. Very frustrated and overwhelming! Fortunately my friend and business owner recommended PCMB and I have used the Service before and they have been very helpful. I have been happy with their service before, but honestly, since the company has come under new management THEY ARE ON TOP OF THINGS! The Service Director has been responsive to all my concerns fast, and the bookkeepers communicate and get the job done on time. I also want to add that many times I feel they’ll quit on me for my lack of responsibility in answering their questions in a timely manner (please don’t do this to your own business as I can assure you that it only creates headaches for you). I am so thankful with their Service, and with my bookkeeper (Jenn) that I wanted to put in my personal experiences here. Thank you for assisting me with my business! And thank you so much for making the recommendation of your Monthly Services, that has definitely made a huge difference in my experience as a business owner!

I work with Carolina Ayala I work with Carolina Ayala. She was very helpful and it was actually a pleasure working with her. She made it fun to work and learn about our companies bookkeeping. I looked forward to our zoom meetings. Carolina has also been helpful in the time after our educational time was completed. She truly cares about her customers and it shows. She did not leave me to my own devices, she still guided me in the correct direction when I needed it. XERO company is lucky to have her as a team member. Thank you. Tanya Mucci. EcoSelect Supply LLC.