I work with Carolina Ayala I work with Carolina Ayala. She was very helpful and it was actually a pleasure working with her. She made it fun to work and learn about our companies bookkeeping. I looked forward to our zoom meetings. Carolina has also been helpful in the time after our educational time was completed. She truly cares about her customers and it shows. She did not leave me to my own devices, she still guided me in the correct direction when I needed it. XERO company is lucky to have her as a team member. Thank you. Tanya Mucci. EcoSelect Supply LLC.

When I started my business When I started my business, I had my mom doing my books and by the time I actually looked at them it was too late! I worked with Carolina and she was great, communicative, taught me things I didn’t know, answered questions in a timely manner and personable. Thank you

Wasn't a pleasant experience Wasn't a pleasant experience. They just passed me around from one rep who messed up my books to another rep that also wasn't that experienced in helping me get my books in order. Had to hire someone else who was a real pro to get things in order. Advice to management is to have a project lead to get a clearer understanding of what your client is looking for. Just assigning to any random book keeper lead to huge disconnect with expectations.

Feels like a total bait and switch Feels like a total bait and switch. Was told that the work we needed done could easily be done in a 5 hour block. Was immediately asked to pay another $595. Will never recommend to anyone. The actual accountant doing the work was helpful and understanding.

Carolina is amazing Carolina is amazing! She has been so patient with me and has helped me out more than I could have ever imagined! It’s so nice to know if I have an issue, I can reach out to her and she will be quick to respond and help me not only figure out the issue but also show me how to fix it and explain what she is doing. I can’t give her enough accolades!!