Wasn't a pleasant experience Wasn't a pleasant experience. They just passed me around from one rep who messed up my books to another rep that also wasn't that experienced in helping me get my books in order. Had to hire someone else who was a real pro to get things in order. Advice to management is to have a project lead to get a clearer understanding of what your client is looking for. Just assigning to any random book keeper lead to huge disconnect with expectations.

When I started my business When I started my business, I had my mom doing my books and by the time I actually looked at them it was too late! I worked with Carolina and she was great, communicative, taught me things I didn’t know, answered questions in a timely manner and personable. Thank you

Ready to give up? Believe me, so was I I contacted this company after a migration from QuickBooks desktop to QBO went very wrong. QuickBooks support couldn't even figure out how to clean up the mess it left. Jason sent Auriel to us & she had us current & correct in no time! She was thorough with her audit, she located the problems within the first few days & she got a company that was 5 months behind on reconciliations caught up! Well worth every penny & more. Would recommend this wonderful service to anyone that gets lost in their accounting software. I was so close to giving up but this team saved us countless hours & a lot of money by taking the problem away from us. The stress I was under is gone & I'm looking into a future of continuing services with pleasecleanmybooks at minimally monthly to keep things right. Thank you just doesn't cover it.

Feels like a total bait and switch Feels like a total bait and switch. Was told that the work we needed done could easily be done in a 5 hour block. Was immediately asked to pay another $595. Will never recommend to anyone. The actual accountant doing the work was helpful and understanding.

I waited until the last minute ... I needed last minute help with a specialty type of bookkeeping: MTM, Trader Tax Status. Although the bookkeeper did not have experience with this industry, he dug in, figured it, and presented a great set of 2021 books to me! I also liked the way the management checked in with me during the two week process. They really wanted to make sure I was happy. I will definitely use them again AND I have been recommending them to all my friends!