Lore D Lane Jones
GBCarolina is amazing Carolina is amazing! She has been so patient with me and has helped me out more than I could have ever imagined! It’s so nice to know if I have an issue, I can reach out to her and she will be quick to respond and help me not only figure out the issue but also show me how to fix it and explain what she is doing. I can’t give her enough accolades!!
Niki Sadler
GBTotal Scam! Total Scam!! It has been over a year dealing with this "company" (If you want to call it that because really he just subs out the work to other people who don't have working phones half the time) and I still have no resolution. There will be months that go by where I don't hear a word and can't get the "accountant" on the phone to clarify the issue. She misunderstood the issue and then I even paid for more time (wishful thinking she would finally get it done if I paid more) and still nothing. Total joke! I really think it's a scam.
Daniel Linares
GBWasn't a pleasant experience Wasn't a pleasant experience. They just passed me around from one rep who messed up my books to another rep that also wasn't that experienced in helping me get my books in order. Had to hire someone else who was a real pro to get things in order. Advice to management is to have a project lead to get a clearer understanding of what your client is looking for. Just assigning to any random book keeper lead to huge disconnect with expectations.
Loren Holzem
GBTerrible experience Terrible experience. They charge a flat fee $595 to connect you with a bookkeeper for 5 hours worth of work. The bookkeepers are paid $30 an hour. Regarding the work, they did not do a good job on my books. I ended up paying several thousand dollars to "clean my books" and they were still a mess at the end. Do yourself a favor and find an independent bookkeeper. The owner is a snake who just cares about making money. I was overcharged and for nothing. I later found an independent bookkeeper on upwork. She did a much better job and was more invested.
JANIE D GUILL
GBI waited until the last minute ... I needed last minute help with a specialty type of bookkeeping: MTM, Trader Tax Status. Although the bookkeeper did not have experience with this industry, he dug in, figured it, and presented a great set of 2021 books to me! I also liked the way the management checked in with me during the two week process. They really wanted to make sure I was happy. I will definitely use them again AND I have been recommending them to all my friends!