Very easy to understand and complete it… Very easy to understand and complete it only took minutes

The live helper was patient The live helper was patient, clear and calm

I'm filing with Efile.com from now on... The system in this Software, made filing so much easier for my, as I did not have any deductions this year. I tried to include them in Previous years with the block, and with the other popular websites and the Returns got rejected every time for the past 4 years. I have learned a vital lesson in using those. Efile is here for me, and those other's are not your trustworthy filers!

I spent hours going down rabbit trails I spent hours going down rabbit trails. Free cost quoted was 27 dollars. First attempt rejected by IRS. E-file said no worry correct at no additional cost. Finally got it accepted. But can not print a copy of return. Checked my credit card and noticed two separate charges, one for 27 and one for 40 dollars. Terrible experience won't be back, they sucker you in with false promises.

Tutorial questions were great but Tutorial questions were great but, in the end, the Standard deduction was more. IRS kept rejecting my tax and the explanation as to why was not clear. More helpful hints on the error would have been nice. Otherwise, better than Tax Slayer who is not actually completely free.