This company is great This company is great. I stressed for 2 years not knowing what to do about my taxes until a friend told me about them. I went online and had a payment plan completed within one business day, as promised. I have and will continue to recommend them. Wonderful people.

UPDATED Review to 5 stars 97tax I'm pleased to update my rating to 5 stars!! I got a call today, Sept 1st, from their agent who explained everything and was extremely helpful. He helped me get everything straightened out which I'm so grateful for. Obviously due to the COVID they are swamped as is the IRS. __________________________ I contacted them on July 6, 2020 and paid them but have heard nothing as of September 1st and now have a letter from IRS stating my total payment is due September 7th. I've sent emails to support and I've called only to find i can just leave a message which I left more than once along with my phone # and STILL NO RESPONSE. I'm in a bind due to Covid. As I was planning on the payments they provided. I would have given 0 stars but no option.

We did everything they told us to do… 97Tax did respond to us and gave us a refund. I explained that they need to make their instruction and confirmation emails a little clearer. We ended up just paying the bill outright. WESLEY HODGES

Fast service is anything but! They advertise "fast" service. I placed an order on a Friday, expecting my package to be delivered Monday or Tuesday. It's now Thursday and USPS tracking is totally useless! I canceled the order and informed my credit card company that the charge may be fraud - so they closed the account and are issuing me a new card.

97tax is AWESOME Saved me a ton of money on interest and penalties that never stop adding unless you do something like their payment plan. Best deal at $97.