I'm not sure if 5his business is… I'm not sure if this business is legitimate. If all they did is completed the form 9465 for me for $97.00, then this is a scam. I could have done that myself. They had also asked for my pin number when I entrered my debit card. Now I'm really worried!!! I can not verify the legitimacy of this business through BBB due to lack of history. I am going to call my bank to dispute this transaction. Wish me luck. The photo of thier business looks like thier home.

Fast service is anything but! They advertise "fast" service. I placed an order on a Friday, expecting my package to be delivered Monday or Tuesday. It's now Thursday and USPS tracking is totally useless! I canceled the order and informed my credit card company that the charge may be fraud - so they closed the account and are issuing me a new card.

UPDATED Review to 5 stars 97tax I'm pleased to update my rating to 5 stars!! I got a call today, Sept 1st, from their agent who explained everything and was extremely helpful. He helped me get everything straightened out which I'm so grateful for. Obviously due to the COVID they are swamped as is the IRS. __________________________ I contacted them on July 6, 2020 and paid them but have heard nothing as of September 1st and now have a letter from IRS stating my total payment is due September 7th. I've sent emails to support and I've called only to find i can just leave a message which I left more than once along with my phone # and STILL NO RESPONSE. I'm in a bind due to Covid. As I was planning on the payments they provided. I would have given 0 stars but no option.

Excellent Customer Service! My first review was not so good but I received a personal phone call to discuss why I rated the way I did. After and excellent conversation with a very personal touch I understood the process much better. The "Extra Mile" was fantastic.

Paid my $97 four days ago tried calling… Paid my $97 four days ago tried calling the office 15 times no answer. Sent two emails still no response